Cegedim Dendrite

  crm.cegedim.com
  crm.cegedim.com
There are newer employer reviews for Cegedim Dendrite

 

Good company but wages are suffering

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Career Opportunities
Current Employee - Customer Service Representative II in Chesapeake, VA
Current Employee - Customer Service Representative II in Chesapeake, VA

I have been working at Cegedim Dendrite

Pros

Large company recently acquired by an international market leader.
Top pharma companies as clients

Cons

Pay has been stagnant for past 3 years. With pay freeze, small pay raise, and then canceled pay raise due to recession. At one point this job paid higher than peers but those days are long since gone.

Company product has serious problems that tend to be patched rather than fixed. This creates a situation where an upstart could seize business with a superior product.

Advice to ManagementAdvice

Fixed CRM platform from the top down. Resolve data dependency issues, constant quirks, adopt modern testing procedures and cut reliance on "one time fixes" which now number in the dozens.

Approves of CEO

47 Other Employee Reviews for Cegedim Dendrite (View Most Recent)

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  1.  

    HIghly bureucreatic

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee in Bedminster, NJ
    Current Employee - Anonymous Employee in Bedminster, NJ

    I have been working at Cegedim Dendrite

    Pros

    You get access to latest industry trends from the suppliers side and participate in interactions with major pharmaceutical companies. Also the products offerred by Dendrite are up to par with competutors in the CRM world.

    Cons

    Highly bureucratic mangement and project handling structure. Very cliquish yes men structures around managers . European Management does not trust local point of view at all .

    Advice to ManagementAdvice

    The American Marketplace is a very dynamic and fluently changing enviroiment. There is a need for a management overhaul and a reorganization.

    Approves of CEO
  2.  

    Learn to speak french.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Senior Manager in Bedminster, NJ
    Current Employee - Senior Manager in Bedminster, NJ

    I have been working at Cegedim Dendrite

    Pros

    Cegedim Dendrite's clients are pharmaceuticals; this is an industry that may have some dips, but will always be a vital part of any economy. The outlook for future business is positive on the revenue side.

    Cons

    It's very difficult to breakthrough some of the sr. management clicks; employees who have been here for years tend to have an easier time gaining access and visibility; for newer employees who were not part of the old regime it is difficult.

    With the acquisition by a French based company, we are at a disadvantage sometimes due to language barriers. HQ is not always trusting of the US management; it is very plain to see.

    Advice to ManagementAdvice

    Truly understand the dynamics created by each senior manager; their tone either creates great teams that do great work for the company or destroys any ounce of pride in what the team is doing.......

    Re-evaluate the salary structure; many positions are not compensated comensurate to the resposibilities or market rates.

There are newer employer reviews for Cegedim Dendrite

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