Cegedim Dendrite

  crm.cegedim.com
  crm.cegedim.com
There are newer employer reviews for Cegedim Dendrite

1 person found this helpful  

Great people, very weak inconsistent leadership

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Career Opportunities
Former Employee - Anonymous Employee in Bedminster, NJ
Former Employee - Anonymous Employee in Bedminster, NJ

I worked at Cegedim Dendrite

Pros

Tremendous people who are very committed to their clients
Great vision in the past for where the industry was headed

Cons

very significant caste system, what is good for the executives is not necessarily good for the employees
horrible customer reputation for very expensive average quality service

Doesn't Recommend
Disapproves of CEO

47 Other Employee Reviews for Cegedim Dendrite (View Most Recent)

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  1. 1 person found this helpful  

    Not doing so good on the morale front...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Customer Service Representative I in Chesapeake, VA
    Current Employee - Customer Service Representative I in Chesapeake, VA

    I have been working at Cegedim Dendrite

    Pros

    Very easy job, answer preschool to basic computer questions over the phone.
    Get customer service on your resume.
    Benefits are decent.
    Pays the bills.

    Cons

    Monotonous and tedious work.
    Very little communication from management to the CSR's.
    No room for growth or advancement.
    They outsourced our Quality Assurance team to India and most of them don't speak English.
    Dendrite has recently down sized it's building size and now there is not enough room, average cubicle size is now 3.5' by 6' (very small).

    Unsanitary work conditions.
    Trash is often left in trash cans for days, carpets are never cleaned, they make us desk share and use the same mouse and keyboard as another person but provide no cleaning service, refrigerators in 'vendeteria' are constantly broken and smell horrible.

    Advice to ManagementAdvice

    Step aside with all of your policies for a moment and let the teams do their jobs. Stop taking away our raises and give something back to the employees. We know the company isn't going bankrupt, why is Chesapeake Dendrite acting like it is? Clean this place up and stop being so cheap!

    Doesn't Recommend
    Disapproves of CEO
  2.  

    It's a Job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee in Bedminster, NJ
    Current Employee - Anonymous Employee in Bedminster, NJ

    I have been working at Cegedim Dendrite

    Pros

    Good Coworkers, exposure to major pharmaceutical corporations.

    Cons

    Job can be stagnant and monotonous at times. Pay and benefits are below average. Hard to gain recognition beyond immediate supervisors

    Advice to ManagementAdvice

    Be more aware of the full reach and impact of decisions. Recognize that the lower level employees are essential to day-to-day operations and do things to help boost their morale, especially in a time when everyone fears for their job security.

    No opinion of CEO
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