Cellular Sales
3.4 of 5 266 reviews
www.joincellularsales.com Knoxville, TN 1000 to 5000 Employees

266 Employee Reviews (View Most Recent)

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3 people found this helpful  

Wow I miss my friends..

Sales Representative (Former Employee)
Buffalo, NY

I worked at Cellular Sales full-time

Pros-Great people to work with I loved my RD and dont blame any of my aggravation on him.. He was a mans man and a true friend..

ConsThis is the kind of job that sounds almost too good to be true.. A very rah-rah approach at breeding good sales people gets a little tired once it becomes obvious that the favorites get the good shifts at the good stores and the others are given what's left at the stores with a history of less performance.. It becomea a monarchy of sorts once you begin to make sense of it all.. Pay was once a month and often a lot less than i expected predicated on my numbers.. Commissions constantly fluctuate and this makes it very difficult for u the salesperson to perfect their system and be consistant in your earning.. Much of your day and earning potential will be devoured by the most insipid of customer service issues.. like I lost my clock.. or how do I make this song my ringtone for example.. You are expected to help all who walk thru the door.. whether they purchased their equipment from us or not.. For 3 weeks after Christmas I spent 5hrs of my 8hr day helping people activate iPhones that were purchased online.. This would be fine if it werent a straight commission job.. As a CS employee you are also responsible for your own promotion and lead generation.. No company money is spent on advertising.. Realistically expect to work 50hrs a week and earn $3k a month.. Now there are some standouts in the company but none of them have any homelife.. You will be designated to a market and be scheduled at all stores in that market.. Regardless of the distance.. I would work 2 days a week at a store 67 miles from my home.. In order to succeed u are expected to sell most equipment at bloated prices higher than corporate stores and online pricing.. If u sell products at corporate VZW pricing.. U have nothing more than a $10/ hr job.. Dress code sucks.. Suits for men all day everyday.. These are just my honest observations and oppinions..

Advice to Senior ManagementStop selling people dreams and give it to them straight.. Offer everyone the opportunity to earn the same and stop feeding them with company rah rah cliches..

No, I would not recommend this company to a friend

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Good company but not the best career

Personal Wireless Consultant (Current Employee)
Columbia, MO

I have been working at Cellular Sales full-time for less than a year


Pros: strong team environment. Opportunity to expand personal business as much… Cons: Sharing all sales doesn't always benefit you (especially if you are above average in your sales). To get… Advice to Senior Management: Provide more opportunities for reps to work outside the stores.… – I'm optimistic about the outlook for this company… More

  • Culture & Values
         
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1 person found this helpful  

More or less okay

Sales Representative (Current Employee)
Houston, TX

I have been working at Cellular Sales full-time for more than a year


Pros: there's a lot of flexibility, it's great for self motivated… Cons: completely commission based, turnover rate is high, the company can't keep employees because we've just switched from private contractors to employees (as of Jan 2012)… Advice to Senior Management: Stop nickel and diming us figuratively and literally. Commissions are down and nitpicking is up in my region (Coastal Texas). We have a point system… No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company… More

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Cellular Sales – Why Work for Us?

Cellular Sales is the nation's largest premium retailer Verizon Wireless. Mission: To provide an unparalleled customer service experience. Cellular Sales is a 20-year-old privately held company founded and… Full Overview

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