There are newer employer reviews for Cellular Sales
There are newer employer reviews for Cellular Sales

See Most Recent

Helpful (3)

Wonderful and full of opportunity!

  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Call Center Representative
Current Employee - Call Center Representative

I have been working at Cellular Sales full-time (Less than a year)

Recommends
Positive Outlook
Approves of CEO
Recommends
Positive Outlook
Approves of CEO

Pros

There are always opportunities coming up to join new programs or move up in the company.

Everyone is extremely helpful and open to answer any questions you may have.

The overall work environment is pleasant to work in, relatively calm and relaxed - not too distracting.

They make it easy to give your own ideas and suggestions to the team and to actually see them put into play.

Cons

It is my first office environment to work in, and the lack of natural light in the call center is a little hard to get used to.

Also, some of the incentives are harder to achieve or not even available if you put in the extra effort to join a new program, take on more responsibility and put your skills to the test.

Advice to Management

Make incentives more widely available, appropriate (monetary) and achievable throughout the different programs.

0 reviews filtered by
  • Any Location
  • Any Job Title
  • Any Status
  1. Helpful (1)

    Good Opportunity for Entry Level Sales

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Representative
    Current Employee - Sales Representative

    I have been working at Cellular Sales full-time (More than 5 years)

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    Pros

    -Highest Commissions in the Wireless Industry.
    - Great Opportunity to learn the art of sales
    - Selling Verizon Wireless is easy
    - You work different locations, which helps you to build a larger clientele
    - Shared Commissions make it more of a 'team' environment

    Cons

    - Management is Overworked and Underpaid (therefore unable to give you the time and help that you need)
    - Chargebacks can often be twice the amount of your commissions (don't sell to everyone)
    - Not much of an opportunity for career advancement
    - Not being 'Corporate' can really hurt your reputation when working with a customer that is 'on the fence'


  2. Helpful (4)

    Keep the Call Center a Democracy not a Dictatorship

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Knoxville, TN
    Current Employee - Anonymous Employee in Knoxville, TN

    I have been working at Cellular Sales

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Laid back environment while making phone calls

    Callers are easy to get along with

    Openness to share ideas

    Training is great

    Prizes are GREAT

    Requirements are not strict

    Rules are not unreasonable

    Opportunities for growth

    Having fun days, pot lucks, and fundraisers

    Good central west knoxville location

    Cons

    Exceptions are allowed to rules, sometimes based off of personal feelings and reasons from management

    Management "listens" to ideas but does not "act" upon the ideas

    A few female managers and supervisors let their emotions dictate their actions

    Callers are held to higher standards than management

    Management seems to look at their selves as high and mighty. If they read this review they may begin to give reasons about how it is not them that is the problem or wrong.

    Advice to Management

    LISTEN to the people! (ALL employees)

    Be aware that females in leadership are being allowed to act on their emotions AND FIX IT!

    Understand that even though some leaders have been loyal, as the company grows and improves, those people may no longer be qualified.


There are newer employer reviews for Cellular Sales
There are newer employer reviews for Cellular Sales

See Most Recent

Work at Cellular Sales? Share Your Experiences

Cellular Sales

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.