Cengage Learning

  www.cengage.com
Work in HR? Unlock Free Profile

408 Employee Reviews (View Most Recent)

Sort: Rating Date

 

People are Great, Management Not So Much

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Career Opportunities
Current Employee - Sales Manager
Current Employee - Sales Manager

I have been working at Cengage Learning

Pros

Very much a "we are family" kind of feel between colleagues. Most people across departments are willing to help and contribute to the success of others. Benefits are good and autonomy is good & bad...good employees are free to do a great job & experiment with ideas but bad employees never seem to be dealt with...overall though a good working atmosphere.

Cons

Upper Management = nothing but the "posse." Not creative, nor very bright it seems. This trickles down several levels. Promotion of friends is rampant, no matter the qualifications, and job performance isn't really judged it seems.

Advice to ManagementAdvice

Turn the spotlight inward...step up and deal with the areas that are hurting the growth of the company. You will not create the digital company that you profess to want with the current set of people running the company. Custom needs to be blown up too...ineffective managers and editors. Maddening.

Disapproves of CEO

Other Reviews for Cengage Learning

  1. 1 person found this helpful  

    Overall a good experience.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Cengage Learning

    Pros

    Good benefits, a lot of good people. Editorial and Marketing are top notch.

    Cons

    Challenging pace of change. Many areas have no clear career paths. Raises are very low despite good performance.

    Advice to ManagementAdvice

    Staff development should me more of a priority. Managers are so involved with initiatives that the team suffers.

    No opinion of CEO
  2. 2 people found this helpful  

    If you want to work in the publishing industry, Cengage is not a bad choice.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Executive Sales Representative
    Former Employee - Executive Sales Representative

    I worked at Cengage Learning

    Pros

    If you have decided to make the publishing industry your career, Cengage is a good choice for a company. I believe they treat their people better and with more respect than the other big publishers and have the resources that smaller publishers don't have. Their salary and compensation package is comparable and generally speaking, their managers are more people oriented than those at other publishers, although they have been trying to mirror Pearson more lately and therefore, have hired Pearson trained management, which will certainly have an influence on how employees are treated. There are incredible people who work at Cengage and the company is very supportive of outside activities such as the Rise and Shine charity event at the NSM. It is incredible to see so much support for something that truly changes peoples lives for the better.

    Cons

    The industry is in transition now and I see very little from upper management to address the drastic measures needed to remain competitive in the marketplace. Upper management needs to think outside of the box more than trying to copy Pearson. Management has no idea of the amount of time that is wasted daily due to the numerous inefficiencies of such a large bureauracy and reps are just expected to give up their evenings to overcome these inefficiencies. Wouldn't it make more sense to correct them? I don't believe channels are open for communication to flow up the chain so nothing ever improves more than bandage fixes.

    Advice to ManagementAdvice

    The challenges from the marketplace will only increase as the price of textbooks escalates. You will need to come up with very innovative strategies and I didn't see that happening. Stop trying to copy Pearson and come up with strategies that will work for Cengage as the two companies have some major differences. Review your pricing policy because it no longer is realistic. Hold more Sales Summits so you can hear more feedback from reps on how they can have more time to actually sell textbooks rather than struggle with the inefficiencies of the company.

    Recommends
    Disapproves of CEO
There are newer employer reviews for Cengage Learning.

Worked for Cengage Learning? Contribute to the Community!

Your response will be removed from the review – this cannot be undone.