There are newer employer reviews for Cengage Learning

Good to be here.

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Anonymous Employee in Boston, MA
Current Employee - Anonymous Employee in Boston, MA

I have been working at Cengage Learning full-time (more than 8 years)

Recommends
Positive Outlook
Approves of CEO
Recommends
Positive Outlook
Approves of CEO

Pros

With a new CEO and lots of positive initiatives underway, Cengage is poised for great things. New guy Michael Hanson has hit the ground running and we're hopeful that CL will again become the innovative game changer it should be. Smart, friendly people who want to make a difference -- that's what makes this company great. But if you're looking for a place to "hide" and not be challenged, this isn't the place for you. . . change is the only constant around here. Shift happens!

Cons

At times there's not alignment across all groups, which can make our jobs tougher.

Advice to Management

Get. on. the. same. page. and. work. together.

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  1. The job you're looking for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
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    Current Employee - Customer Technical Support Agent in Independence, KY
    Current Employee - Customer Technical Support Agent in Independence, KY

    I have been working at Cengage Learning full-time (less than a year)

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Culture: relaxed, casual. Friendly managers. Domestic partner benefits! Very low attrition. Coworkers are mostly highly-skilled and intelligent people who are very helpful. The pay is what you would want but not usually actually expect. 37.5 hour work week.

    Cons

    Expensive benefits if you're getting them for your spouse/domestic partner. Parking can sometimes be a pain, but it's not unbearable. Short, unpaid lunch. 37.5 hour work week.

    Advice to Management

    Keep doing what you're doing.

  2. Helpful (6)

    Get Some Experience and Get Out

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Editorial Assistant in Boston, MA
    Former Employee - Editorial Assistant in Boston, MA

    I worked at Cengage Learning full-time (more than a year)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Decent pay and ok benefits
    Some good market leading print products

    Cons

    Lots of turnover
    You'll have a new manager every 6 months
    Constant change
    A reorg and layoffs every year - count on it!
    Software development is slow and most of the time it has major flaws

    Advice to Management

    Get some talented leaders who can actually lead teams and treat your people better.

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