Cengage Learning

  www.cengage.com
  www.cengage.com
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1 person found this helpful  

stay the course, thousand points of light...

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Account Manager  in  Clifton Park, NY
Current Employee - Account Manager in Clifton Park, NY

I have been working at Cengage Learning full-time for more than 3 years

Pros

home every night and not having to bring it home with you if you don't want to

Cons

according to the industry and for what we do we are under paid.

Advice to ManagementAdvice

Improvements have come but slowly. Communication of direct managements "team vision" would be nice to provide some hope and direction.

Doesn't Recommend
Negative Outlook

397 Other Employee Reviews for Cengage Learning (View Most Recent)

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  1. 8 people found this helpful  

    Change can be great, but not this time.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Belmont, CA
    Current Employee - Anonymous Employee in Belmont, CA

    I have been working at Cengage Learning full-time for more than 3 years

    Pros

    Despite compounded hardships over the past two quarters, most of the people at CL are dedicated and hardworking, (if not as enthusiastic as they had been 2-3 years previously). The insurance benefits and 401k/matching programs are good, and there are multiple attempts by on-site events teams in each office to maintain a happier level of morale.

    Cons

    The executive leadership teams (both old and new) seem to be having difficulty accomplishing three things:

    1) How to transform into a fully digital company in the 21st century
    2) How to allocate existing resources and personnel to affect this transformation
    3) How to communicate with employees

    Over the past 2-3 quarters in particular, CL has tried multiple reorganizations and title/department changes. Work from home/remote options have been cancelled with the rationale that productivity increases when people work together in the same room (note: CL has employees across the US in multiple time zones, as well as Canada, Australia, UK, etc.) They have conducted many meetings (with VPs and managers flying all around the country) to "discuss" these reorganizations where many words are spoken but no actual information is conveyed. They have also created several new managerial positions but no backfill to compensate for the rate of attrition and few opportunities if you are not already in management.

    The results at the daily grind level are more people leaving, projects/deliverables running late, customers not being contacted by sales/customer service, and low morale.

    Advice to ManagementAdvice

    You cannot create educational products (print or digital) without personnel.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  2.  

    Cengage is on the verge of great things!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Belmont, CA
    Current Employee - Anonymous Employee in Belmont, CA

    I have been working at Cengage Learning full-time for more than 10 years

    Pros

    Great people, intelligent and motivated to be a part of something great. A lot of organizational change but provides a lot of opportunity if you are looking for it, you just have to go for it.

    Cons

    Leadership sometimes moves too slow with strategic decisions..

    Advice to ManagementAdvice

    Excited about new management especially new CEO. He "gets it" and seems ready to lead us through out digital transformation, not afraid to make tough decisions.

    Recommends
    Positive Outlook
    Approves of CEO
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