There are newer employer reviews for Cengage Learning
There are newer employer reviews for Cengage Learning

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Helpful (1)

It's a great place to work -- but better if you're working in a department other than GPMS.

  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Production in Cincinnati, OH
Former Employee - Production in Cincinnati, OH
Recommends
Neutral Outlook
No opinion of CEO

I worked at Cengage Learning full-time (More than 8 years)

Pros

Cengage's Mason office offers great benefits, a pleasant work environment and professional colleagues.

Cons

The GPMS division is looked down upon by other divisions, which makes interdepartmental mobility difficult. Despite receiving excellent annual reviews while working in Cengage's production group, despite earning an MBA, and despite having nearly 10 years of editorial experience prior to working at Cengage, I could not get hired into their editorial group.

Advice to Management

Within GPMS, communication is often lacking between managers and direct reports.

Other Employee Reviews for Cengage Learning

  1. Helpful (3)

    Great benefits, Great Team environment.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Independence, KY
    Current Employee - Anonymous Employee in Independence, KY
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Cengage Learning full-time

    Pros

    The Digital education age is upon us and it is a great time to get on board. Benefits are good.

    Cons

    The material given to assist end-users is often out-dated. Mangers Micro-Manage. Compensation is not so good.

    Advice to Management

    Stop Micromanaging, and own up to the fact you have antiquated data out there for your employees to use. Fix it, and you will be on your way to fixing your employees. Your employees are using the outdated tools you give them, so don't blame them when they give out outdated information. Training could be better. No feedback form was offered. Managers, when you criticize, exercise "constructive criticism". If you blast out all this negativity with not once ounce of positivity, the end result will be worn out employees- worn out physically, and mentally. Also, pay better! You get what you pay for. It would be nice if pay was based on education and experience. Say that you value your employees contributions- and mean it. Listen to the employees, and if something is not right,don't try to be defensive and say "it's always been like that". Fix it. And if you aren't empowered, find someone who is.


  2. Helpful (9)

    Change can be great, but not this time.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Belmont, CA
    Current Employee - Anonymous Employee in Belmont, CA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Cengage Learning full-time (More than 3 years)

    Pros

    Despite compounded hardships over the past two quarters, most of the people at CL are dedicated and hardworking, (if not as enthusiastic as they had been 2-3 years previously). The insurance benefits and 401k/matching programs are good, and there are multiple attempts by on-site events teams in each office to maintain a happier level of morale.

    Cons

    The executive leadership teams (both old and new) seem to be having difficulty accomplishing three things: 1) How to transform into a fully digital company in the 21st century 2) How to allocate existing resources and personnel to affect this transformation 3) How to communicate with employees Over the past 2-3 quarters in particular, CL has tried multiple reorganizations and title/department changes. Work from home/remote options have been cancelled with the rationale that productivity increases when people work together in the same room (note: CL has employees across the US in multiple time zones, as well as Canada, Australia, UK, etc.) They have conducted many meetings (with VPs and managers flying all around the country) to "discuss" these reorganizations where many words are spoken but no actual information is conveyed. They have also created several new managerial positions but no backfill to compensate for the rate of attrition and few opportunities if you are not already in management. The results at the daily grind level are more people leaving, projects/deliverables running late, customers not being contacted by sales/customer service, and low morale.

    Advice to Management

    You cannot create educational products (print or digital) without personnel.


There are newer employer reviews for Cengage Learning
There are newer employer reviews for Cengage Learning

See Most Recent

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