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1 person found this helpful

It's a great place to work -- but better if you're working in a department other than GPMS.

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Production in Cincinnati, OH
Former Employee - Production in Cincinnati, OH

I worked at Cengage Learning full-time (more than 8 years)

Pros

Cengage's Mason office offers great benefits, a pleasant work environment and professional colleagues.

Cons

The GPMS division is looked down upon by other divisions, which makes interdepartmental mobility difficult. Despite receiving excellent annual reviews while working in Cengage's production group, despite earning an MBA, and despite having nearly 10 years of editorial experience prior to working at Cengage, I could not get hired into their editorial group.

Advice to ManagementAdvice

Within GPMS, communication is often lacking between managers and direct reports.

Recommends
Neutral Outlook
No opinion of CEO
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  1. 9 people found this helpful

    Change can be great, but not this time.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Belmont, CA
    Current Employee - Anonymous Employee in Belmont, CA

    I have been working at Cengage Learning full-time (more than 3 years)

    Pros

    Despite compounded hardships over the past two quarters, most of the people at CL are dedicated and hardworking, (if not as enthusiastic as they had been 2-3 years previously). The insurance benefits and 401k/matching programs are good, and there are multiple attempts by on-site events teams in each office to maintain a happier level of morale.

    Cons

    The executive leadership teams (both old and new) seem to be having difficulty accomplishing three things:

    1) How to transform into a fully digital company in the 21st century
    2) How to allocate existing resources and personnel to affect this transformation
    3) How to communicate with employees

    Over the past 2-3 quarters in particular, CL has tried multiple reorganizations and title/department changes. Work from home/remote options have been cancelled with the rationale that productivity increases when people work together in the same room (note: CL has employees across the US in multiple time zones, as well as Canada, Australia, UK, etc.) They have conducted many meetings (with VPs and managers flying all around the country) to "discuss" these reorganizations where many words are spoken but no actual information is conveyed. They have also created several new managerial positions but no backfill to compensate for the rate of attrition and few opportunities if you are not already in management.

    The results at the daily grind level are more people leaving, projects/deliverables running late, customers not being contacted by sales/customer service, and low morale.

    Advice to ManagementAdvice

    You cannot create educational products (print or digital) without personnel.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  2. 4 people found this helpful

    A lot of FUN in DysFUNction????

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales in Clifton Park, NY
    Current Employee - Sales in Clifton Park, NY

    I have been working at Cengage Learning full-time (more than 8 years)

    Pros

    Anyone can thrive here: tons of talented people working here, and tons of lazy people who just show up and get paid

    Cons

    low pay scale, difficult to attract quality people. So much red tape...the company is very disconnected which makes it nearly impossible to get things done.

    Advice to ManagementAdvice

    ask your employees what's broken rather than spending millions of dollars on consultants

    Doesn't Recommend
    Neutral Outlook
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