Cengage Learning

  www.cengage.com
  www.cengage.com
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6 people found this helpful  

They want innovation but are afraid to take the risks

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Content Developer in Belmont, CA
Former Employee - Content Developer in Belmont, CA

I worked at Cengage Learning full-time (more than 3 years)

Pros

-Desire for innovation
- Honest efforts to move into digital environment
-Belmont office has great views
-Willing to hear new ideas
-Gave me an opportunity to develop relationships with some interesting people with very good ideas

Cons

-Many of the best and brightest are gone (to be expected) and have been (in most cases, not all) replaced with lesser minds (troubling)

-Not the best pay

-Flexibility in work/life has gone down considerably (when I started we could work from home 2 days a week but then it went down to 1 in Q3 2012 and I believe now it is completely gone for most teams)

-Management is slow to accept change, they talk a big game regarding desire for innovation but are very gun-shy on any real initiates (somewhat understandable after the MindTap disaster)

-Rapid acquisitions in mid-2000s was handled poorly and created a disparate and often political corporate environment in which the old guard of print and the new school tech evangelists were often at odds (seems like print people often won these battles because of their experience in these sorts of altercations, after all, they've been fighting the battle to resist change for a long time so as to keep their own skin intact.)

Advice to ManagementAdvice

Clean house at the upper manager level on the print side and put in people from the digital media space and enable them to take risks and move fast.

Doesn't Recommend
Neutral Outlook
No opinion of CEO

443 Other Employee Reviews for Cengage Learning (View Most Recent)

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  1. 5 people found this helpful  

    Addicted to reorganization

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Field Sales in New York, NY
    Former Employee - Field Sales in New York, NY

    I worked at Cengage Learning full-time (more than 5 years)

    Pros

    Reps. hired are smart people willing to work very hard, company car.

    Cons

    Why do a massive new hire in August and 6 months later let an equal number of employees go without notice, explanation or rationale? There is no work life balance here. This is a 24/7 job and you will never finish or catch up. Management now requests all days on campus and follow up and preparation to be done in the evenings and the weekends. The Friday office day is frowned upon or "illegal" depending upon who you work for,.

    Advice to ManagementAdvice

    Stop reorganizing and hiring new college graduates to replace experienced, successful sales professionals. Get out in the field to understand where the market really is and what today's challenges are. If you want to be a digital organization why keep paying more of a bonus for book sales vs. digital. There is no loyalty to employees especially those that have given their all to help the company succeed.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  2. 2 people found this helpful  

    Former Employee 8 years

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Sales Representative
    Former Employee - Senior Sales Representative

    I worked at Cengage Learning full-time (more than 8 years)

    Pros

    Not many these days
    Finally got rid of some of thee unnecessary upper management layers - probably where they need to continue to cut if they want to save money.

    Cons

    Company continues to shove technology that doesn't work with no support out the door.
    Company has cut territories, cut support, cut compensation, doesn't give out goals til at least 6 months into the year, doesn't appreciate employees and relationships
    Expectations of upper management are completely unrealisitic in an industry that is declining due to transition.
    Raising prices will only price yourself right out of the market.
    Completely unfocused and no clear defining mission

    Advice to ManagementAdvice

    How is it acceptable for management to claim earning are down 7% in the industry overall and expect 8, 9, 10% growth from their sales force?
    FYI if less than 70% of your sales force is actually hitting goal since APAX took over, you have a non motivated sales force and everyone knows a happy, appreciated, and motivated sales force is one that produces.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
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