There are newer employer reviews for Cengage Learning
There are newer employer reviews for Cengage Learning

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Helpful (6)

They want innovation but are afraid to take the risks

  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Content Developer in Belmont, CA
Former Employee - Content Developer in Belmont, CA

I worked at Cengage Learning full-time (More than 3 years)

Doesn't Recommend
Neutral Outlook
No opinion of CEO
Doesn't Recommend
Neutral Outlook
No opinion of CEO

Pros

-Desire for innovation - Honest efforts to move into digital environment -Belmont office has great views -Willing to hear new ideas -Gave me an opportunity to develop relationships with some interesting people with very good ideas

Cons

-Many of the best and brightest are gone (to be expected) and have been (in most cases, not all) replaced with lesser minds (troubling) -Not the best pay -Flexibility in work/life has gone down considerably (when I started we could work from home 2 days a week but then it went down to 1 in Q3 2012 and I believe now it is completely gone for most teams) -Management is slow to accept change, they talk a big game regarding desire for innovation but are very gun-shy on any real initiates (somewhat understandable after the MindTap disaster) -Rapid acquisitions in mid-2000s was handled poorly and created a disparate and often political corporate environment in which the old guard of print and the new school tech evangelists were often at odds (seems like print people often won these battles because of their experience in these sorts of altercations, after all, they've been fighting the battle to resist change for a long time so as to keep their own skin intact.)

Advice to Management

Clean house at the upper manager level on the print side and put in people from the digital media space and enable them to take risks and move fast.

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  1. Helpful (13)

    Low Pay, Constant Reorgs and Layoffs, VERY cliquey

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Editorial Assistant in Boston, MA
    Former Employee - Editorial Assistant in Boston, MA

    I worked at Cengage Learning full-time (More than 3 years)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    There are some genuinely good people who work there and some managers do try to keep up employee morale. There's an effort at creating social events but most who go leave very shortly after they get their free food and drinks. Okay benefits that keep decreasing a little each year(standard for industry, so 70% of insurance is company paid and 30% is out of pocket)

    Cons

    First, it's in a horrible location in South Boston! There's almost nothing around and no one ever knows how to get there. No cohesion within units. Cengage was made from a lot of mergers with smaller publishers and everyone has their own practices and rules. They're trying to create a brand name but no one in the industry knows who Cengage is. So much debt! They're in a lot of debt and they keep throwing away money on products that fail instead of giving money to the departments and products that deserve it. The pay is dismal. "Raises" are less than 2% and have only occurred once in the three years I worked there. Managers justify the low salary while simultaneously throwing away money on lavish dinners, conferences, and trips. Higher management punishes anyone who doesn't follow the "seen but not heard" rule. If you speak up, you become an outcast. They want people who are too afraid too ask for better pay or benefits or change in the office. Higher management wants to be worshiped and labels anyone who comes up with a unique idea of legitimate criticism as a troublemaker. HR is no help since the moment you come to them for advice, they're running off to tattle to the managers. It's a very poisonous environment. In the past year they've had THREE reorgs and have laid off a large number of people. There's supposedly a hiring freeze, yet they created nice cushy middle management positions and keep hiring top level positions. There's very little room for advancement at the bottom levels and they outright tell you that you have to stay there for 5 to 10 years before you can move beyond entry level and make a livable wage....as long as you kiss up to the managers. Right now there are so many open positions and when I left, most employees were doing the jobs of two or three people for no extra pay. If you worked overtime, forget about getting money! If you complained about the workload, watch out or people are going to start saying that you're a troublemaker. The company had potential years ago when the industry was good but it's all gone downhill and it's become a den of snakes. The previous CEO was decent, but the new one, Hansen, has been worse and worse. In the past few months he's fired a lot of longtime employees in order to bring in his friends from his previous company. Other managers have begun to do the same. This might be an okay place if you're looking to get a year or two of publishing experience, but it's not a place to make a career unless you enjoy being treated poorly.

    Advice to Management

    Pay people a livable wage. Salaries that are less than $25K after taxes are not reasonable. Don't punish people for bringing up legitimate salary, workload, and environment complaints. You can't expect to have a good morale and happy employees if you punish anyone with a personality. Create some cohesion and stop hiding things from the company. We knows we're not in a good state, but it doesn't look good when you tell us we don't get a pay raise or can't hire employees to fill holes but higher management keeps getting promoted. Listen to the employees who know the market!


  2. Company with so much potential.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Cengage Learning

    Recommends
    Negative Outlook
    Approves of CEO
    Recommends
    Negative Outlook
    Approves of CEO

    Pros

    Smart, passionate colleagues. Opportunity to learn and try new things through a host of new teams, ideas, and committees being driven by a changing industry.

    Cons

    Past leadership has been too risk-adverse and most concerned with maximizing profits versus serving customers and acquiring new customers. It took a while for many to understand the vast change in the industry.

    Advice to Management

    Make changes fast.


There are newer employer reviews for Cengage Learning
There are newer employer reviews for Cengage Learning

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