There are newer employer reviews for Cengage Learning
There are newer employer reviews for Cengage Learning

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Helpful (1)

The best work environment I have ever experienced.

  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Agile Software Developer in Farmington Hills, MI
Current Employee - Agile Software Developer in Farmington Hills, MI

I have been working at Cengage Learning full-time (More than 3 years)

Recommends
Neutral Outlook
No opinion of CEO
Recommends
Neutral Outlook
No opinion of CEO

Pros

Great work/life balance. Competitive salary. Awesome team / collaborative / agile environment. Overall, this is a great place to work. I enjoy coming in almost every day, and I find the work interesting and challenging. I have learned more in my time at this job than in any other two jobs I can think of.

Cons

None that I can think of. It's a great place to work.

Advice to Management

Keep up the good work... and raise salaries a bit. I think we're slightly underpaid compared to the market.

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  1. Helpful (9)

    Run, Run FAST!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Representative in Cincinnati, OH
    Former Employee - Sales Representative in Cincinnati, OH

    I worked at Cengage Learning full-time (More than 5 years)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    When the company was Thomson, it was wonderful! The management cared about their employees and worked with them. When APAX bought Thomson and spent millions to change name (as ridiculous as it is!) , it all started to go downhill...

    Cons

    Several things: 1. I was an overachieving sales rep and i got laid off with about 200 other employees, with ZERO warning. IN FACT, they told the people who got to keep their jobs BEFORE the ones let go. WHO DOES THAT? You don't think the close knit group of reps are going to talk. You are sorely mistaken. Most of those people were successful and the new upper management thought it would be a better idea to keep the rookies with zero publishing or Cengage experience. 2. They gave the people they "allowed" to keep their jobs HUGE raises and promise of large commission. 3. When laid off, zero explanation of why or how the decisions were made. All 200 of these people are out there trying to explain this to new employers and their only response is "you must've been a under performing rep, because they don't just let GOOD reps go." I can assure you they do! I was well over the mid-year goal and I still got laid off. 4. Read about the restructure Cengage is trying to do. Again, big, BIG trouble for this company. 5. 15-20% price increases within 60 days. Try to explain that to a prof and bookstore without management backing you up, other than to say "prices have increased..." 6. You are a competitor far behind Pearson and don't think you aren't. They have superior products, services, Reps and Marketing/Editorial. They are definitely the cream of the crop.

    Advice to Management

    Watch your backs....many of these laid off people have gone to competitors and WILL get their justice by taking away your business. Cengage, you are sinking and sinking FAST. Bankruptcy is guaranteed in your near future. I hope you all can sleep at night.


  2. Helpful (8)

    Started off with promise; ended amidst uncertainty

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Marketing Manager in Belmont, CA
    Former Employee - Marketing Manager in Belmont, CA

    I worked at Cengage Learning full-time (More than 3 years)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    The best reason to work at Cengage is - hands down - the people that work there. The higher ed publishing industry is full of good people and Cengage is no exception. You'll find a lot of professionalism and forward thinking departments and initiatives, all coming from people who you want to work with each day. I particularly enjoyed interaction with the authors I worked with and enjoyed their insights into academic disciplines I left behind years ago. There's nothing wrong with keeping one foot in academia and one in business. I found that to be quite fun. There are a lot of career opportunities as well. I switched departments, moved up, moved sideways, then up again back in my original department. Vacation and benefits are some of the most generous around. The company takes care of their employees and offers a lot of training programs during company time.

    Cons

    The entire industry is in the middle of a massive transition from print to digital and Cengage is on the forefront with their technology, but I fear upper management still doesn't quite understand the core customer base as well as they should. Outdated pricing models continue to cause backlash in the dwindling print market (which is still where most of the profit comes from) and cash-strapped educational institutions, luddite professors, and tech savvy students are a brutal combination to market towards. I fear that the models Cengage has set up for the future won't overcome the struggles the industry faces. Also, there's the private equity ownership situation, which is causing undue stresses within the company, taking away from what should be the core focus of providing students with affordable, quality course materials. Regarding work/life balance, I found there to be a major discrepancy between departments. The work never ends in some departments and there is too much emphasis on working at night and on the weekends. One becomes the black sheep if they tend to leave at 5pm and not work at night. It's easy to fall behind. Furthermore, the cycles don't change from year-to-year. It's tough to repeat the same tasks year in and year out without much change or reward. Burn-out central. Also, it's publishing, the pay is low, but if you are in marketing or sales, you might get a generous yearly bonus depending on performance.

    Advice to Management

    If Cengage is going to survive, it needs to become less bloated and more focused on digital innovation. I understand that this is the focus now, but the model needs drastic change if it's going to keep up with the smaller, more nimble competitors who are offering more affordable and adoptable products.


There are newer employer reviews for Cengage Learning
There are newer employer reviews for Cengage Learning

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