There are newer employer reviews for Cengage Learning
There are newer employer reviews for Cengage Learning

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Helpful (11)

Unstable, uncertain

  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Product Manager in Boston, MA
Current Employee - Product Manager in Boston, MA

I have been working at Cengage Learning full-time (More than 8 years)

Doesn't Recommend
Negative Outlook
Disapproves of CEO
Doesn't Recommend
Negative Outlook
Disapproves of CEO

Pros

The people here are great. Hard working, dedicated and trying to do the best job possible. The work/ life balance is favorable and I've generally found it easy to move around between positions. The people with whom I directly work feel strongly about the value of working on educational materials despite the challenges of our industry.

Cons

This industry and this company are undergoing major transitions. We have weathered several large departmental reorganizations with more to come. It's unsettling and demotivating. Despite the company's talk about focusing on digital, from a product development standpoint that's proving to be easier said than done when digital products take weeks and weeks to produce, so there's little speed to market. it's also hard to trust upper managers who either aren't transparent or don't know what they're going to do two months out so give no notice regarding strategic changes. Much comes across as though it's done on a whim with little planning or forethought.

Advice to Management

Please stop changing strategies without giving them a chance to work. Please stop reorganizing so frequently. Please involve employees from all levels in some decision making because we could have told you certain things were going to fail, which they did.

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  1. Helpful (4)

    House of Cards

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager in Mason, OH
    Current Employee - Manager in Mason, OH

    I have been working at Cengage Learning full-time (More than 8 years)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Increasing opportunity throughout my career to collaborate with various teams and to be involved in dynamic projects. Good benefits, amazing co-workers, and flexibility from my management to balance work and family life have been the best.

    Cons

    Company culture, morale, and working knowledge among the employee base has deteriorated over the last 2 years as teams have been realigned multiple times between the traditional text and digital development . Executives increasingly promote internal consultant-types and utilize external firms, grasping at straws to develop "strategy" and create short-term results without understanding the impact to workflows. Unfortunately, the executives have no regard and don't address the additional band-width needed by IT, accounting, etc., to support "strategic" initiatives and the increasing requirements. In fear for their own jobs, managers won't mention this to upper management and expect their teams to "step-up" and incorporate requirements into their objectives "seamlessly" without additional band-width, compensation, or system support.

    Advice to Management

    A house is only as stable as its foundation: establish the operational infrastructure and foundation needed to support digital strategy by taking a broad, long-term view. Collaborate with functional teams, including individual contributors, about work flow requirements. Commit to filling resource gaps in order to increase morale, retain expertise, and successfully implement initiatives.


  2. Helpful (8)

    lots of potential - unfortunately favors idiocy and bad managers

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Systems Engineer in Mason, OH
    Former Employee - Senior Systems Engineer in Mason, OH

    I worked at Cengage Learning full-time (More than 5 years)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Benefits package is decent, some very talented folks around, interaction with Sr mgmt is ok (but watch your back)

    Cons

    Technology in use is generally way behind. CLTS mgmt is highly against any type of automation, segmentation of roles is extreme and generally does not favor technologists reaching across and lending a hand, too process oriented, and very political. Promotions generally favor those who brown nose, and not the folks that are able to generate results

    Advice to Management

    Stop putting divisive people in managerial roles, and use the talent you have in house. Stop favoring developers that don't have the proper backgrounds, and stay away from buzzwords (Agile being the top one - they had no idea how to implement, and so hired lots of people from small shops that had zero idea how to work in enterprise and completely ruined the premier product we were building - Mindtap/Nextgen, not to mention the Gale product suites).


There are newer employer reviews for Cengage Learning
There are newer employer reviews for Cengage Learning

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