Cengage Learning

  www.cengage.com
  www.cengage.com
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8 people found this helpful  

Turbulent

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Manager
Current Employee - Manager

I have been working at Cengage Learning full-time (more than 10 years)

Pros

Great colleagues, hard working employees, superior authors and content.

Cons

Three major reorganizations in the sales organization and constant changes impacting marketing and editorial all in one year. Given the complexity of the products and services in comparison to competitor's offerings, quality was declining at rapid pace. Add in a bankruptcy filing and the vote of confidence with employees and customers takes another hit.

Advice to ManagementAdvice

With the company's fate in the court's hand, management should make an effort to let employees think they are impacting outcomes at some level.

Doesn't Recommend
Negative Outlook
Disapproves of CEO

416 Other Employee Reviews for Cengage Learning (View Most Recent)

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  1. 3 people found this helpful  

    Struggling to move from yesterday to tomorrow

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Boston, MA
    Former Employee - Anonymous Employee in Boston, MA

    I worked at Cengage Learning full-time

    Pros

    Good work/life balance. Products that have the potential to really make a difference in the world. Recognizes that the old business model needs to change. Lots of people who really care about the company and the mission.

    Cons

    Too much bureaucracy. Many long-term employees seem satisfied with the status quo. Recognition of the need to change the business model often doesn't extend to feeling the need to change the supporting business practices or how the work gets done.

    Advice to ManagementAdvice

    Recognize that your previous formula for success can't just be rubber stamped. Better communication. Show you care about the people through actions, not just words. Change the whole business as soon as you can after the product direction is heading the right way.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  2. 5 people found this helpful  

    Cengage is a rudderless ship

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Representative in Dallas, TX
    Former Employee - Sales Representative in Dallas, TX

    I worked at Cengage Learning full-time (more than 10 years)

    Pros

    Good pay, good benefits...at least before the bankruptcy.

    Cons

    The operation is being run by mangers with few years experience as managers and no experience running operations in some markets.

    Some of the Sales Directors take great pride in "managing- up" to their bosses instead of finding ways to win new business for people in the field. Constant lay-offs over the last year has stripped the company of most people who were successful and knew how to get things done.

    No real technology product development and the product that they do have is not ready for wide distribution.

    Advice to ManagementAdvice

    With their style of management ...they wouldn't take it anyway.

    Doesn't Recommend
    Negative Outlook
There are newer employer reviews for Cengage Learning

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