Cengage Learning

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  www.cengage.com
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3 people found this helpful  

horrible atmosphere in sales

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Sales Representative  in  Boise, ID
Former Employee - Sales Representative in Boise, ID

I worked at Cengage Learning full-time for more than a year

Pros

You get a Paycheck and car.

Cons

All new management. some with no experience in higher ed. And none who care about their people. Territories changed every few months while management fiddles around with trying to make the numbers look better to save their jobs. Huge layoffs over the past year. An almost impossible environment to grow sales.

Advice to ManagementAdvice

be real about the goals you set for sales. How do you expect 5 or 6% growth in a company where sales were down 14% last year??

Doesn't Recommend
Negative Outlook
No opinion of CEO

397 Other Employee Reviews for Cengage Learning (View Most Recent)

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  1. 7 people found this helpful  

    A once great place ruined by mismanagement.

    • Comp & Benefits
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Cengage Learning as a contractor for more than 10 years

    Pros

    This was once a great place to work. Many smart, creative and talented people passionate about writing and editing were happy to be there, even for low pay. They were highly engaged.

    Cons

    Now the level of disengagement seems very high. People are pretty checked out and don't seem to feel ownership of the content. Emails are forwarded around and around with new questions in them that were quite obviously answered in the chain. When you read through all of the emails in the thread, you can see this happening multiple times. Either people can't read or they don't feel like thinking?

    Emails are often ignored. Highly political environment. PMs do not understand content (for example, they are not software users but are managing software titles). New editors and authors are not trained and they do not understand Cengage processes and standards, so the creative people working with the administrative people and vice versa is very difficult. Everything is over email and planning is terrible. There is no central database for the titles, they are in spreadsheets, different ones, created by the PMs.

    The amount of remote workers was always high. However, over the past few years almost everyone worked remotely. The office environment was not healthy and people did not want to go in. Working entirely over email is very challenging especially as a contractor. I was not told what was happening. I found out about the bankruptcy filing from a contact outside of the company! That was the last straw for me!

    Advice to ManagementAdvice

    Go below middle managers and talk to employees to see what's really going on.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  2. 1 person found this helpful  

    Sales Representative

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Cengage Learning

    Pros

    Great Benefts, Good Culture, flex time in the summer

    Cons

    Can be very political. Some managers are not qualified

    Recommends
    Approves of CEO
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