Cengage Learning

  www.cengage.com
  www.cengage.com
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7 people found this helpful  

A once great place ruined by mismanagement.

  • Comp & Benefits
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
Former Employee - Anonymous Employee
Former Employee - Anonymous Employee

I worked at Cengage Learning as a contractor for more than 10 years

Pros

This was once a great place to work. Many smart, creative and talented people passionate about writing and editing were happy to be there, even for low pay. They were highly engaged.

Cons

Now the level of disengagement seems very high. People are pretty checked out and don't seem to feel ownership of the content. Emails are forwarded around and around with new questions in them that were quite obviously answered in the chain. When you read through all of the emails in the thread, you can see this happening multiple times. Either people can't read or they don't feel like thinking?

Emails are often ignored. Highly political environment. PMs do not understand content (for example, they are not software users but are managing software titles). New editors and authors are not trained and they do not understand Cengage processes and standards, so the creative people working with the administrative people and vice versa is very difficult. Everything is over email and planning is terrible. There is no central database for the titles, they are in spreadsheets, different ones, created by the PMs.

The amount of remote workers was always high. However, over the past few years almost everyone worked remotely. The office environment was not healthy and people did not want to go in. Working entirely over email is very challenging especially as a contractor. I was not told what was happening. I found out about the bankruptcy filing from a contact outside of the company! That was the last straw for me!

Advice to ManagementAdvice

Go below middle managers and talk to employees to see what's really going on.

Doesn't Recommend
Negative Outlook
No opinion of CEO

397 Other Employee Reviews for Cengage Learning (View Most Recent)

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  1. 1 person found this helpful  

    Sales Representative

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Cengage Learning

    Pros

    Great Benefts, Good Culture, flex time in the summer

    Cons

    Can be very political. Some managers are not qualified

    Recommends
    Approves of CEO
  2. 4 people found this helpful  

    Nice people, org is a mess

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Cengage Learning

    Pros

    Some smart ideas, satisfying work

    Cons

    In the midst of bankruptcy after an ill-advised venture capital folly.

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