Cengage Learning

www.cengage.com
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9 people found this helpful  

The mantra: Speed, Focus, Collaboration. The reality: Slow, Scattered, Fumbling.

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Anonymous Employee in Boston, MA
Current Employee - Anonymous Employee in Boston, MA

I have been working at Cengage Learning full-time (more than 5 years)

Pros

Open communication is encouraged—to the point where the CEO has urged all employees to post reviews on Glassdoor, perhaps in hopes of raising the company’s and his own overall rating.

Marketing is now in the hands of an industry star who was hired away from Cengage’s top competitor, so expect to see a great deal of finely tuned promotional materials and videos coming out of Cengage.

Help is finally there for digital products, though digital and editorial partners sometimes speak different languages and misunderstand one another's goals.

Cons

To take it in a digital direction, all of the company’s development efforts have been focused on MindTap for the last several years, but those developing content for it are still not given adequate opportunity to test it in the MindTap environment. Even Detroit recalls automobiles, but we are told that errors discovered in live MindTaps can’t be corrected. The rules for digital ancillaries seem to change daily, yet those who need to know those rules have to stumble on them accidentally.

One of new management’s expressed goals is speed, yet we are crippled by a byzantine financial system with its roots in P&L software that dates to the previous millennium. Everything flows from and must be approved through this system, which often slows the necessary investment in and testing and development of new applications.

Another of new management’s expressed goals is focus, yet some new product managers are so overburdened and inexperienced that their meetings are case studies in lack of either focus or leadership. In addition, those who must focus the most to get new products out the door are distracted by more assignments, meetings, and trainings than ever. The increased emphasis on MindTap development has led to training aimed at creating a hybrid role involving text development, for which media developers may have neither the experience nor the inclination. It's ironic that media developers probably fear for their future in the organization.

One of new management’s expressed goals is collaboration, yet it can take months to discover the right people to get an innovative job done. The corporate in-house website, Inside, where one might find this information, is even more byzantine than the financial system. Individual teams have had to create their own websites "outside of Inside," to enable their staff to find the information they need.

Further, other reviewers have expressed this far more eloquently, but there is a culture of cronyism in which personal favorites are promoted and supported, whereas those who do the most creative work operate in relative obscurity.

Advice to ManagementAdvice

Listen to those at lower levels of the organization, even those who may have negative messages, without chastising them. Beware of hybridizing media developers; their specialization is needed. Combining roles in order to reduce headcount is a bad idea.

Doesn't Recommend
Neutral Outlook
No opinion of CEO

459 Other Employee Reviews for Cengage Learning (View Most Recent)

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  1. 2 people found this helpful  

    Love working for the company, don't think they use their employees to their fullest potential

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Cincinnati, OH
    Current Employee - Anonymous Employee in Cincinnati, OH

    I have been working at Cengage Learning full-time (more than 3 years)

    Pros

    Flexibility is great as are the vacation/medical benefits.

    Cons

    Salary not up to industry standards

    Advice to ManagementAdvice

    Use your employees to their fullest and provide them with goals that actually result in promotions.

    Recommends
    Positive Outlook
    Approves of CEO
  2. 1 person found this helpful  

    Open to new ideas and encourages collaboration

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Mason, OH
    Current Employee - Anonymous Employee in Mason, OH

    I have been working at Cengage Learning full-time (more than 10 years)

    Pros

    Cengage encourages collaboration amongst organizational departments. Has a great work/life balance. I'm excited by all the creative solutions digitally; especially the hiring of user experience experts to drive solutions.

    Cons

    Compensation increases is an arduous process; leaving the promotion or reward somewhat less meaningful and dull. Hiring staff also seems to be like pulling teeth.

    Advice to ManagementAdvice

    Promote positive feedback and reward more quickly.

    Recommends
    Positive Outlook
    Approves of CEO
There are newer employer reviews for Cengage Learning

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