Cengage Learning

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7 people found this helpful  

It's an Interesting time to be in Academic Publishing with Cengage Learning

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Anonymous Employee  in  San Francisco, CA
Current Employee - Anonymous Employee in San Francisco, CA

Pros

CEO, Michael Hansen, inherited a difficult situation at Cengage Learning and has clearly brought in a strong upper management team and seems to be heading the Company in the right direction. With his tenure, there has been increased focus and collaboration on more of the right things.

Cons

It takes time to turn a large ship around, and there are still processes in place that are cumbersome and laborious. Although most of the "old guard" are no longer at the company, vestiges of the old culture remain, making it difficult to be quick and nimble.

Advice to ManagementAdvice

Compensation tends to lag behind salaries in other Bay Area industries ... and should be evaluated. Work/life balance should also be examined.

Doesn't Recommend
Positive Outlook
Approves of CEO

Other reviews for Cengage Learning

  1. 1 person found this helpful  

    Customer Service

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative  in  Independence, KY
    Current Employee - Customer Service Representative in Independence, KY

    Pros

    Work with great people,
    Really good benefits
    Generous time off

    Cons

    Feel micromanaged
    Very strict attendance policy - being late is counted the same as not coming in at all

    Advice to ManagementAdvice

    Try trusting your employees more. The new CEO keep as talking about this, but it does not seem to affect anything in my department.

    Recommends
    Neutral Outlook
    Approves of CEO
  2. 9 people found this helpful  

    Management Services

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Product Management  in  Mason, OH
    Current Employee - Product Management in Mason, OH

    Pros

    The new CEO is going to take this company places, he is very personable and wants to empower the employees.He wants to hear and is listening to the employees from all levels. Cengage is a great company as a whole. We have great products to engage students and we're improving on them everyday.

    Cons

    Management Services doesn't seem to want to empower the employees. We have great employees why do we want to make them miserable by not treating us like adults and like we're not part of the whole company. We seem to have separate rules from the rest of the company. Dress code was abolished by CEO but not in management services. Working from home for salary and hourly employees is allowed else where but not in MS. Raises didn't even cover the rise in health care yet alone cost of living. Also they want everyone to have a college degree to move up, we have managers that don't have a degree. What happened to work experience with the company? Upper management at MS needs to get on board with what our CEO is trying to do. We on the MS side aren't asking for much. Just a little trust in the employees. . I would recommend Cengage overall as a great place to work but I would warn that if possible not MS.

    Advice to ManagementAdvice

    Get upper management in MS on board with what the CEO is trying to do. One small thing, help make it enjoyable to come to work. I know be glad you have a job, I AM and there are worse companies but why wouldn't you want to make the list of one of the BEST companies to work for? It truly wouldn't take much.

    Recommends
    Positive Outlook
    Approves of CEO

    Cengage Learning Response

    May 12, 2014CEO

    Thanks for your compliment but also for your frank feedback. I’ve seen several comments around Management Services here. There seem to be some disconnects. We remain committed to ongoing dialogue ... More

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