Cengage Learning

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408 Employee Reviews (View Most Recent)

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7 people found this helpful  

It's an Interesting time to be in Academic Publishing with Cengage Learning

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Anonymous Employee  in  San Francisco, CA
Current Employee - Anonymous Employee in San Francisco, CA

I have been working at Cengage Learning full-time for more than a year

Pros

CEO, Michael Hansen, inherited a difficult situation at Cengage Learning and has clearly brought in a strong upper management team and seems to be heading the Company in the right direction. With his tenure, there has been increased focus and collaboration on more of the right things.

Cons

It takes time to turn a large ship around, and there are still processes in place that are cumbersome and laborious. Although most of the "old guard" are no longer at the company, vestiges of the old culture remain, making it difficult to be quick and nimble.

Advice to ManagementAdvice

Compensation tends to lag behind salaries in other Bay Area industries ... and should be evaluated. Work/life balance should also be examined.

Doesn't Recommend
Positive Outlook
Approves of CEO

Other Reviews for Cengage Learning

  1. 2 people found this helpful  

    Academia is a Big World

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Technical Support Agent  in  Independence, KY
    Current Employee - Customer Technical Support Agent in Independence, KY

    I have been working at Cengage Learning full-time for less than a year

    Pros

    Expectations are clear; co-workers are nice to work with; benefits package is robust; lots of room for advancement; liberal dress code

    Cons

    Company blacks-out sick-days 3x/year; management is not very responsive; recent restructuring has negatively impacted employee morale; some of the products sold are not ready for primetime; high stress work environment

    Advice to ManagementAdvice

    Pay more attention to agent satisfaction, have agents provide some initial training for their pods, and give an hour lunch option.

    Recommends
    Positive Outlook
    No opinion of CEO

    Cengage Learning Response

    May 19, 2014Vice President, Internal Communications

    Hey, thank you for your comments and overall optimism. On your Cons, you mentioned that we "black out" sick days. I checked with HR colleagues on this. In the warehouse (your location only), we do ... More

  2. 1 person found this helpful  

    Good company for a long term career

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Financial Analyst  in  Mason, OH
    Current Employee - Financial Analyst in Mason, OH

    I have been working at Cengage Learning full-time for more than 10 years

    Pros

    Great benefits with ten paid holidays and two floating holidays each year. Open to innovation in all aspects of the company. Available in company training to further the employees’ career goals. Work from home opportunities in most positions.

    Cons

    Employees are treated differently depending on management organization, although this is finally changing slowly. Education and having a degree are valued over work experience.

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
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