CenterPoint Energy

  www.centerpointenergy.com
  www.centerpointenergy.com
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There are newer employer reviews for CenterPoint Energy

 

Negative

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Career Opportunities
Current Employee - Customer Service Representative
Current Employee - Customer Service Representative

I have been working at CenterPoint Energy

Pros

If you start in any other part of the company except customer service, its a great place to get experience in a large successful organization.

Cons

Customer Service department is not looked upon or treated well in the company. They are looked down upon and as such is very difficult for most individuals to get out of (promoted), unless and individual has extraordinary networking abilities and skills.

Advice to ManagementAdvice

Use the information your employees can provide to you. Information is a valuable resource and if used properly, can save a company a lot of money. Instead of jumping on the bandwagon with the next new implementation, check with your employees to determine your requirements. That way what you implement will be EFFECTIVE vs constantly trying to band aid or patch it to work part of the time. Just because someone was successful using a procedure at another organization doesn't mean they will have the same success at CenterPoint Energy

Approves of CEO

53 Other Employee Reviews for CenterPoint Energy (View Most Recent)

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  1.  

    Centerpoint Energy

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Gas Intern  in  Houston, TX
    Former Employee - Gas Intern in Houston, TX

    I worked at CenterPoint Energy as an intern for less than a year

    Pros

    Great work environment and great benefits long term. As inter it was a great experience.

    Cons

    Pay scale is not up to par with other companies.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Great internship experience

    Former Employee - Intern  in  Houston, TX
    Former Employee - Intern in Houston, TX

    I worked at CenterPoint Energy as an intern for less than a year

    Pros

    Culture, Low pressure, compensation, Plenty of social activities

    Cons

    No room for growth, A lot of meetings, old technology

There are newer employer reviews for CenterPoint Energy

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