CenterPoint Energy

  www.centerpointenergy.com
  www.centerpointenergy.com
There are newer employer reviews for CenterPoint Energy

 

A place to retire.

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Anonymous Employee in Houston, TX
Current Employee - Anonymous Employee in Houston, TX

I have been working at CenterPoint Energy full-time (more than 5 years)

Pros

As steady as they come in terms of market sector performance and overall financial health. Good work-life options. Rock solid benefits. Company still has a pension.

Cons

Entrenched staff. Rotation and development opportunities abound, but if you get your heart set on a particular group, it may be some time before that specific opportunity comes your way.

Advice to ManagementAdvice

Keep up the good work.

Recommends
Positive Outlook
Approves of CEO

56 Other Employee Reviews for CenterPoint Energy (View Most Recent)

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  1. 2 people found this helpful  

    No corporate mobility

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Service Representative in Houston, TX
    Former Employee - Senior Service Representative in Houston, TX

    I worked at CenterPoint Energy full-time (more than 8 years)

    Pros

    The company will be around for a very long time, very stable. The pay is reasonable and they a have a fairly decent union on the electric side of the company.

    Cons

    They do not promote pass entry level management. Very few people actually get a chance to move up to the corporate level even if they are qualified. The natural gas side of the company has a very weak union and has a strong "Good ole Boy" system in place.

    Advice to ManagementAdvice

    The company really need some diversity at the corporate level. There is a real disconnect between your field employee with college degrees and upper management.

    Recommends
    Neutral Outlook
    Disapproves of CEO
  2.  

    Billing Department had low morale -success was tied to minimun call times not answering customer's questions thouroughly

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Advanced Customer Service Representative in Minneapolis, MN
    Former Employee - Advanced Customer Service Representative in Minneapolis, MN

    I worked at CenterPoint Energy full-time (less than an year)

    Pros

    Pay and benefits were decent.

    Cons

    No positive comments by management. They didn't care about answering the customer's questions correctly in one call. Instead customer's were many times treated rudely and given little information, which led to multiple call backs/call volume.

    Advice to ManagementAdvice

    Promote or hire qualified people to supervise not just those who have put in the time.

    Doesn't Recommend
There are newer employer reviews for CenterPoint Energy

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