Central California Alliance for Health

  www.ccah-alliance.org
  www.ccah-alliance.org
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Great place to work with pleasant people

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Career Opportunities
Former Employee - IT Analyst  in  Scotts Valley, CA
Former Employee - IT Analyst in Scotts Valley, CA

I worked at Central California Alliance for Health

Pros

Very friendly work environment with understanding people. Location is in great shape for a non-profit organization. Very new. Leadership is very strong here.

Cons

Location is a bit inconvenient to get to due to the changes in the way the road was set up.
Some of the rooms are a bit sterile looking, but it may be due to it being a newer place.

Advice to ManagementAdvice

Thank you for treating the employees and the work at the company with dignity and care. It was a pleasure to work with so many of you.

Recommends

12 Other Employee Reviews for Central California Alliance for Health (View Most Recent)

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  1.  

    Great company to work for

    • Comp & Benefits
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Central California Alliance for Health

    Pros

    Good salaries for Santa Cruz area. Hires lots or RNs. Very committed to providing quality medical care to central California areas. Medi-cal provider.

    Cons

    Pretty serious environment but good people.

  2. 1 person found this helpful  

    Growing Company at a Crossroads of Culture

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Central California Alliance for Health full-time for more than 3 years

    Pros

    On the surface the company's mission is ethical in nature for those who want to feel good about the work they do for the growing community of Medi-Cal recipients. They are often ahead of the government's learning curve and ability to implement benefits for preventative medicine treatments, and can provide better access to Providers than the State. For example they were providing benefits to cover breast pumps for nursing moms before it was federally mandated by Obama. They go above and beyond in customer service working with external stakeholders.
    There are excellent benefits for paid vacation, which amounts to about five weeks per year. There are a number of opportunities for rapid career advancement, as the company is rapidly expanding and often prefers in house promotions. The company offers onsite and at home access to online training programs which can aid in career advancement. There is also a modest tuition reimbursement program. It is challenging work, as navigating the government healthcare world is rather complex. and the membership population may represent a demographic that is not always easy to communicate with or serve within the bounds of regulations.
    The buildings are located on a beautiful campus conveniently located off of 17 in Scotts Valley, surrounded by Redwoods. A park with a hiking trail through the woods is in the rear of the office park parking lots, if you're near a window in the building (and can't see 17) you are looking out onto the beautiful Santa Cruz mountains. There is a free company gym, free fruit twice a week, exercise related incentive program, tennis court, free lunchtime employee lead activities like yoga, kickboxing, samba, bollywood dance, and basketball. The company has showers, and lockers. They also offer free charging stations for electric vehicles, and bike parking with an incentive program for biking to work.
    There are a lot of interesting and highly competent people working here. In some departments there is an excellent atmosphere of team spirit and cooperation. Due to the desirable location there are often some very highly qualified people who work here because they don't want a commute and enjoy living in the area. The atmosphere is a very quiet cubicle grid format, is always a clean and safe environment.

    Cons

    The company is experiencing a lot of operational problems typical in a a rapid growth area. Promotional opportunities may be rapid but the path of promotion is typically to a leadership role regardless of that person's people, communication or leadership skills. Leaving a lot of leadership positions filled by staff members who have simply been at the company a really long time and may have a certain degree of subject matter expertise but cannot maintain a team of talented staff members, who often have professional and educational experience that clearly surpasses management.
    Despite the complexity of the work, and the long time it would take an employee to master the skill set needed to exceed there is not a promotional opportunity other then leadership that accommodates someone who excels at their job, leads to high turnover. I have worked and talked with people in all different departments who have expertise or even lead trainer roles in their department who clearly exceed their actual job description but seem to fail to be able even to achieve a simple raise let alone have the opportunity to go to the next level. It does seem that management is starting to address this. In a company where leadership is predominantly powered by old timers who worked there a long time it may be difficult for an outsider to excel regardless of performance ability or experience, highly political and favoritism reigns.
    Despite being in the vicinity of the innovative and creative business culture of nearby Silicon Valley the Alliance maintains a rather bureaucratic, slow and traditionally hierarchical business culture. If you are an independent thinker, enjoy making informed contributions in meetings, speaking up for possible barriers and negative outcomes this may not be the place for you. It is hard to gain the trust of old timers there, as a lot of managers value internal experience above any other type of credential.
    Operational meetings are all dressed up in formality but without any actual getting work done, problem solving, or productive informed communication.
    The company maintains that it is a family friendly workplace, and offers excellent benefits. However the salaries are not competitive with the high cost of living in Santa Cruz. The Executive team prides themselves that they have an extremely low operational cost, which means that some working there, or at least their dependents, are also qualifying members of Medi-Cal. This is the company that administers Medi-Cal, it's hard working employees should not also need to receive Medi-Cal due to either a low salary or high costing premiums. On some more entry level positions salary is entirely canceled out by childcare and healthcare expenses. Meaning that a woman may instead quit their job and apply for benefits as a similar financial alternative to staying at work, which only pushes the operational expense back to the State, ensuring more members, and then more money back into the company.
    They have received a "Family Friendly Workplace" Award from the United Way, however most of the policies promoting this are at the discretion of individual managers. Creating an environment where only a select and favored few may have a flexible schedule, work offsite, or use the breast pumping utility closet for more then 15 minutes without using their vacation time or possibly being penalized. It may be relevant to note that the award is given by a nonprofit of which the company's CEO is also a board member.

    Advice to ManagementAdvice

    Replace leadership in departments with clearly low morale and high turnover. Less centralized power in HR. Be open to innovation and new operational strategies in order to address the complexity and fast pace of the work. Consider the fact that employees there need to go on Medi-Cal to have healthcare benefits as a failure of the ethics in the company. Spend money on valued staff in regards to raises and non-leadership promotional opportunities instead of on multi-million dollar real estate acquisitions and new electric cars. Consider a unification across departments in the decision making strategy to avoid delays and bureaucracy. Revise you're family friendly policies to be less politically elusive and causing of low morale for those who can't access them.

    Positive Outlook
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