CenturyLink

  www.centurylink.com
Work in HR? Unlock Free Profile

658 Employee Reviews (View Most Recent)

Sort: Rating Date

 

Too many changes and layoffs

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Career Opportunities
Former Employee - Benefits Administration Support  in  Vancouver, WA
Former Employee - Benefits Administration Support in Vancouver, WA

Pros

People are nice and within small groups seem to work well together

Cons

Communication could improve. Feedback when there are performance issues could be improved. Instead of dealing with a problem and offering the opportunity for improvement management's way of dealing with the problem is just to fire an employee. There is not a balance in that response either since there are employees in other departments that have similar problems and they are just tolerated.

Advice to ManagementAdvice

Open your door and communicate better. Give an employee the opportunity to improve and offer them a chance to do it rather than to wash your hands of it and throw them out. Everyone deserves a second chance to improve themselves. Your employees are your best assets. Don't let a down economy harden your hearts and only look at the bottom line.

Doesn't Recommend

Other reviews for CenturyLink

  1.  

    Could be better

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Broadband Tech  in  Gig Harbor, WA
    Current Employee - Broadband Tech in Gig Harbor, WA

    Pros

    Ok benifits, for now. Pay ok, for now, others in field get 2-4k more per year.

    Cons

    No opportunity for advancement. Employees are not empowered to make decisions.

    Advice to ManagementAdvice

    Talk to lower level employees about ways to improve productivity.

    Doesn't Recommend
  2.  

    Straight up sales.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Sales and Care Associate (Call Center) Inbound  in  Jefferson City, MO
    Former Employee - Sales and Care Associate (Call Center) Inbound in Jefferson City, MO

    Pros

    Great place to get sales experience. You are expected to meet numbers on a montly basis which can be challenging but fun.

    Cons

    You are micromanaged everyday all day. There is no place to advance when you are working in a call center.

    Advice to ManagementAdvice

    Offer advancement opportunites to employees that excel. Even management opportunites if they are available. Offer some advice or career planning to reps.

    Recommends
There are newer employer reviews for CenturyLink.

Worked for CenturyLink? Contribute to the Community!

Your response will be removed from the review – this cannot be undone.