There are newer employer reviews for CenturyLink
There are newer employer reviews for CenturyLink

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Neutral Review of CenturyLink

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Operations Technician II in New Century, KS
Current Employee - Operations Technician II in New Century, KS

I have been working at CenturyLink full-time (More than 10 years)

Recommends
Neutral Outlook
Recommends
Neutral Outlook

Pros

Good Compensation and Pay. Pretty good Benefits, They preach a good core set of company values.

Cons

They don't follow their own list of company values. There is a huge "Good Ole Boy" system here. Laying people off around the country, with the option of moving to BFE Monroe, LA or leave the company. Only way to get promoted is to be friends with the management.

Advice to Management

Merit by performance, not merit by being buddies. Stop making deals with state of Louisiana, that negatively impacts the rest of the company.

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  1. Helpful (2)

    The hardest job I think I have ever had to deal with emotionally!!!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative in Medford, OR
    Former Employee - Customer Service Representative in Medford, OR

    I worked at CenturyLink full-time (More than a year)

    Doesn't Recommend
    Neutral Outlook
    Doesn't Recommend
    Neutral Outlook

    Pros

    Benefits...that is it!! Other than that not alot to say positive about the place. I got fired when on FMLA and my daughter got very ill. Ran out of vacation for them to pay me, so they canned me just before my anniversary!!!

    Cons

    They expect alot even from the people that have worked there longest and have bad months here or there. They don't care...they'll fire ya! Not to mention they like to do the firing just before people have an anniversary!!!

    Advice to Management

    Really??? You claim to be the best, then why don't you treat your employees like they are THE BEST???!!!

  2. Helpful (3)

    Everything is about how much you can make

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative in Medford, OR
    Current Employee - Customer Service Representative in Medford, OR

    I have been working at CenturyLink full-time (More than a year)

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    Benefits, Bonuses, some good supervisors. Salary is ok.

    Cons

    To much mandatory overtime
    Treated like 2 year old about time going to rest room or breaks etc
    Customers are not important
    To many reps will steal your sales to make theirs
    To much gossip and backbiting

    Don't worry about anything but how much you sell. If you are dishonest and can scam you will keep your job.

    Advice to Management

    You got rid of some very good employees while I worked there because they were short on their quota. Stop raising the quotas to ridiculous amounts and expecting people to be able to do it. Clean out the reps that are slamming and instead of rewarding them. Stop working people to death with mandatory overtime. Stop misleading your customers and go back to customer service. It seems quantity is more important then quality.

There are newer employer reviews for CenturyLink
There are newer employer reviews for CenturyLink

See Most Recent

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