CenturyLink

  www.centurylink.com
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656 Employee Reviews (View Most Recent)

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CenturyLink, Lean, Mean Southern Machine

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Retail Sales Associate  in  Maplewood, MN
Current Employee - Retail Sales Associate in Maplewood, MN

Pros

Retail Centurylink is all I can personally vouch for, Union based position, Competitive Pay, fantastic Benefits.

Cons

Poorly Managed, little to no future outside of retail department, No development, exceeding goals only bring hefty increases the following month preventing you from ever making a substantial commission. Direct Management are less qualified than reps and are often only in the store 10-15 hours a week

Advice to ManagementAdvice

Coach, Develop and Reward successes. Put steps in place to advance or promote

Doesn't Recommend
Negative Outlook

Other reviews for CenturyLink

  1. 1 person found this helpful  

    Initially enjoyable then incredibly stressful

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service and Sales  in  Boise, ID
    Current Employee - Customer Service and Sales in Boise, ID

    Pros

    Money was okay at around 11-12 per hour, commissions averaged 400-1,000 a month if you did well, otherwise good luck. Union environment was the worst, everything was based on seniority and not performance. Promotions were to people who "lasted" not the ones deserving or qualified. Benefits were good if you have family, and no weekends.

    Cons

    Scheduling changed every 3 months usually, 40-42 hours a week. 10-11 hour Mondays with 30 min lunch sucked. Management does not do much to encourage or assist but they demand results. Tons of turnover, so culture was rocky and people were always nervous. Merger with Qwest killed the Qwest centers as Centurylink took over. Sales expectations were hard especially given the type of phone caller you would typically get.

    Advice to ManagementAdvice

    Promote the proper people to manage the day-to-day functions, take some advertising money and properly train the people in the organization. GET RID OF THE CWA (union) they make it a tough place to work. And promote from within, there are plenty of capable people who get overlooked then leave.

    Doesn't Recommend
    Neutral Outlook
  2.  

    Ok to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Supervisor  in  Minneapolis, MN
    Current Employee - Supervisor in Minneapolis, MN

    Pros

    The company has a good vacation plan. The health benefits ae starting to get expensive.

    Cons

    The pay rate is average but no raises in the past 3 years. The are still trying to get out of debt and therefore are not adding staff we it's really needed.

    Advice to ManagementAdvice

    Management, continue to work the debt down and start paying some type of small quarterly bonus to the workers.

    Recommends
    Neutral Outlook
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