There are newer employer reviews for CenturyLink

1 person found this helpful  

Good company to work with

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - IT Manager in Denver, CO
Current Employee - IT Manager in Denver, CO

I have been working at CenturyLink full-time (more than an year)

Pros

Good management to work with. Concerned about employees

Cons

Monroe, LA based. Small town mentality at times creeps in.

Advice to ManagementAdvice

None

Recommends
Positive Outlook
Approves of CEO

710 Other Employee Reviews for CenturyLink (View Most Recent)

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  1. 3 people found this helpful  

    Cares NOTHING for front line employees!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Consultant in Idaho Falls, ID
    Current Employee - Sales Consultant in Idaho Falls, ID

    I have been working at CenturyLink full-time (more than 10 years)

    Pros

    Great Insurance, steady work schedule,

    Cons

    Ive work as a front line residential Sales Rep for 12 years. As an employee of Qwest there was a great opportunity to make substantial bonuses. As I walk into work everyday we our computers flash meaningless ethical principles that upper management threw together and none of them follow a single one of these principles especially when it comes to ways we are treated. Now that century Link has taken over, the commissions are a fraction of what Qwest offered.The goals are completely unreasonable. These goals are attainable for seasoned employees and new employees are quickly fired because they cant make it. This same position at Qwest saw many employees with 6 figure salaries.The consumer division is also very highly micromanaged. Calls are monitored to the point where its robotic and makes it impossible to use sales skills on calls. Century link sees no value in front line employees. They would rather see this work performed by vendors in manilla. Vendors currently mess up more orders than they place. If suggestions are made to upper management They are quickly scoffed at like its completely stupid. Working as a front line customer service agent is already a tough job and with the added stress of having senior management that wants nothing more than to see your job be performed by someone who barley speaks English good enough to read a screen and tell customers false information. Do Not Work in customer service for Century link. Glen Post and The Swamp people care nothing about people.

    Advice to ManagementAdvice

    Get rid of The good Ole Boys Club. Listen to front line employees.We talk to customers all day long I think we know whats best for them. Bring back Dick Notebart . He Saved Qwest from Bankruptcy and made us profitable again. He Valued employees. He encouraged employees opinions and Made real changes. His consumer presidents and Vice presidents also cared about employees and each knew your name and what you liked. They actually cared about us and our success. The amazing thing about it is that our company was united and we worked hard for them because we cared about our success because we didn't have leaders that would rather see us unemployed!

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2.  

    Good place to work.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Software Developer in New Century, KS
    Current Employee - Senior Software Developer in New Century, KS

    I have been working at CenturyLink full-time (more than 10 years)

    Pros

    I have a lot of authority on how projects are set up and managed. Management response to issues is very quick and effective. I can perform the technical work as well as the project management related work for my applications.

    Cons

    Salary tends to be a bit below market. Health care benefits are not as good as other employers in the area. There is ongoing pressure to relocate to Monroe, LA, even though I don't want to move there.

    Recommends
    Neutral Outlook
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