CenturyLink

  www.centurylink.com
  www.centurylink.com
There are newer employer reviews for CenturyLink

 

Stagnant Company

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Lead Technical Analyst in Denver, CO
Current Employee - Lead Technical Analyst in Denver, CO

I have been working at CenturyLink full-time (more than 10 years)

Pros

People are nice, Denver is a great place to live, work can be interesting at times

Cons

Big power play going on between Denver and Monroe, LA with CenturyLink having bought Qwest.

Advice to ManagementAdvice

Appreciate your star performers more, or they will leave for better opportunities

Doesn't Recommend
Neutral Outlook
Disapproves of CEO

900 Other Employee Reviews for CenturyLink (View Most Recent)

Sort: Rating Date
  1.  

    Customer Service/Sales Rep

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative in Johnson City, TN
    Former Employee - Customer Service Representative in Johnson City, TN

    I worked at CenturyLink full-time (more than an year)

    Pros

    -really good pay like $12.50/hour plus commission
    - commission is really good and can average $1,000 to $2,000 extra pay each month
    - good benefits: healthcare, paid bereavement, plenty of overtime
    - cool employee’s and atmosphere at work
    - can surf the internet with free reign while working
    - the call center caters a lot to the employee’s for lunch and breakfast from high end rest.
    - Holiday bonuses are great.

    Cons

    -Sales quota can be challenging to reach on occasion
    - point system for tardy’s and missed work days
    - sitting in a chair long hours and cannot get up due to adherence requirements

    Advice to ManagementAdvice

    Ease up on the sales quota if employee is mostly a good employee and salesman…Shouldn’t lay off employee’s so fast if able to average sales quota…Supervisor’s should work with employee’s better on this issue...

    Recommends
    Positive Outlook
    Approves of CEO
  2. 1 person found this helpful  

    What core values? Leadership by spreadsheet numbers, no customer relations
    Premier Account Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Premier Account Manager in Southfield, MI
    Former Employee - Premier Account Manager in Southfield, MI

    I worked at CenturyLink full-time (more than 10 years)

    Pros

    Good systems in place to support sales/service personnel. Decent benefit package.

    Cons

    Eliminated many talented Qwest management in favor of the Monroe LA based click. Very centralized control. Executive level sales do not want to be bothered by their customers, spending no time in the field. Leadership is focused on how the company looks on the spreadsheet, minimal person-to-person communication from leadership. The qualifications needed to get paid for sales attainment continue to shift, making it difficult for good sales staff to reach max payouts.

    Advice to ManagementAdvice

    Meet with your customers, even if they don't have a title you think matches your own --- not all companies have VPs making buying decisions. Actively participate and emulate the values that the corporation espouses. --- these should be more than clever words. Get to know those personnel on the front line vs clicking with the good ol' boys at the Monroe country club.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
There are newer employer reviews for CenturyLink

Work at CenturyLink? Share Your Experiences

CenturyLink

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.