There are newer employer reviews for CenturyLink

 

Customer Service/Sales Rep

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Customer Service Representative  in  Johnson City, TN
Former Employee - Customer Service Representative in Johnson City, TN

I worked at CenturyLink full-time for more than a year

Pros

-really good pay like $12.50/hour plus commission
- commission is really good and can average $1,000 to $2,000 extra pay each month
- good benefits: healthcare, paid bereavement, plenty of overtime
- cool employee’s and atmosphere at work
- can surf the internet with free reign while working
- the call center caters a lot to the employee’s for lunch and breakfast from high end rest.
- Holiday bonuses are great.

Cons

-Sales quota can be challenging to reach on occasion
- point system for tardy’s and missed work days
- sitting in a chair long hours and cannot get up due to adherence requirements

Advice to ManagementAdvice

Ease up on the sales quota if employee is mostly a good employee and salesman…Shouldn’t lay off employee’s so fast if able to average sales quota…Supervisor’s should work with employee’s better on this issue...

Recommends
Positive Outlook
Approves of CEO

678 Other Employee Reviews for CenturyLink (View Most Recent)

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  1.  

    Overall a good place to work.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Information Developer II  in  Dublin, OH
    Former Employee - Information Developer II in Dublin, OH

    I worked at CenturyLink full-time for more than 10 years

    Pros

    The IT Services department implemented a results-oriented environment a few years ago that allowed employees to balance work and life.

    Cons

    There was always a lot of tension between IT and the business. It seemed leadership on both sides was locked in a perpetual power struggle.

    Leadership of the IT Services department decided that "developers can write documentation" and got rid of all the department's technical communicators.

    Advice to ManagementAdvice

    Never get rid of the STAR program! Reconsider your questionable decision that software does not need professional end-user documentation. That decision is going to come back and bite you.

    Recommends
    Neutral Outlook
    No opinion of CEO
  2.  

    Decent company tough starting

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales and Care Associate (Call Center) Inbound  in  Boise, ID
    Current Employee - Sales and Care Associate (Call Center) Inbound in Boise, ID

    I have been working at CenturyLink full-time for less than a year

    Pros

    benefits are good, people are good.

    Cons

    pay is below area to for starting salary

    Recommends
    Positive Outlook
    Disapproves of CEO
There are newer employer reviews for CenturyLink

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