Ceridian – “Ceridian has a lot of great people, who are always trying their best to service the customers.”

Pros

Ceridian cares about the surrounding community. There is co-operation between departments to best assist the customers.

Cons

Ceridian Benefits Services goes through a lot of re-organizations based on business decisions.

Advice to Senior Management

Listen to the employees; they deal with the clients on a day to day basis. Outsourcing isn't always the best option. When making the decision to have cutbacks, don't eliminate based on job title; but look at the individuals as well.