Chaos Commerce

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7 Employee Reviews (View Most Recent)

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  • Culture & Values
  • Work/Life Balance
  • Senior Management
  • Comp & Benefits
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  • Approves of CEO

1 person found this helpful  

Where Dreams Go to Die- Unless You're Jewish

Customer Service Representative (Former Employee) Brooklyn, NY

Pros1. Fun, young group of people.
2. Senior management is always willing to sit down with anyone regardless of your position
3. Breakfast and snacks a re provided which is great because there isn't much to eat around there.
4. Fun monthly events which usually involve drinking.
5. The CEO is friendly and personable.
6. New management is actually looking out for the CS employees
7. Company culture has improved a lot.

Cons1. Starting pay rate is ridiculous. The only people who will start working for $12 an hour are either desperate adults or teens who are just trying to make a little money. If you want quality employees give them quality pay.
2. 10 days off per year. So your first 15 months there you get 10 days off. So don't expect to see your family at Christmas or Thanks giving. If it's not Jewish holiday they don't care about it. But if you're Jewish feel free to take as many days as you like. Need to leave a day early for Yom Kippur? Not a problem.
3. Speaking of Jewish, it is a Jewish company so you get all the Jewish holidays off. You won't be paid for them despite the fact that you would rather work and need the money but you get them off. But if you're not Jewish and want to say spend Christmas with your family that's too bad you don't have that option.
4. If you are Jewish you will get a nice comfortable salary if you are not then expect to take the bus to work and barely survive as you make $12 an hour and see your Jewish colleagues pull up in their nice cars because they make real money. All the non Jews live with their parents because they can not afford rent or things like that.
5. No benefits at all. No bonus at all. No paid days off at all.
6. You will constantly be given additional work and may even get a new position but you probably won't get a raise and they may put you back in your old position in order to hire another Jewish person.
7. CS is heavily monitored, almost like a preschool. Why not give one 45 minute break for lunch and then 15 for the other break? Who can go out and purchase food and eat it in 30 mins?

Advice to Senior ManagementThis is a great company if you are Jewish. But you guys need to realize that unless you hire an all Jewish staff your employees will not be happy. They will quit as long as the pay scales remain so vastly different, they get cheated out of time-off and you show no reverence for non Jewish holidays. If you value your employees as much as you say you do then pay them adult wages and improve your benefits package. 10 days off is asinine.

No, I would not recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

    1 person found this helpful  

    Significant Growth Opportunities

    Customer Service Representative (Former Employee) Brooklyn, NY

    I worked at Chaos Commerce full-time for less than a year


    Pros: I made the transition into the role of CSR for Chaos Commerce right amid the holiday season. In coming from a heavy retail background, the… Cons: - No paid holidays, whatsoever. - Very little recognition of National holidays (only Christmas Day and New Years Day) - No distinction between personal days and vacation… Advice to Senior Management: My main critique of the company would be that the additional "titles" and responsibilities, sometimes do not add up to much. What does the title… Yes, I would recommend this company to a friend More
    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

    1 person found this helpful  

    Challenging Work, Inclusive Culture

    Anonymous Employee (Current Employee)

    I have been working at Chaos Commerce full-time


    Pros: A small company where management is always ready to listen to new ideas. * Lots of room for growth within the company and flexibility with your… Cons: Not many vacation days. No benefits. Advice to Senior Management: Perhaps more full staff team meetings so entry-level employees can… Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company… More
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