Charles Schwab

  www.schwab.com
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876 Employee Reviews (View Most Recent)

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Great Company to work for

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Operations Specialist  in  Phoenix, AZ
Current Employee - Operations Specialist in Phoenix, AZ

Pros

Diverse culture, Higher then average pay, collaborative environment, employee focused with emphasis on growth development.

Cons

Long hours attributed to staffing issues.

Recommends
Positive Outlook
Approves of CEO

Other reviews for Charles Schwab

  1.  

    Good people, but low pay

    Former Employee - Associate  in  Phoenix, AZ
    Former Employee - Associate in Phoenix, AZ

    Pros

    Good culture and provides a lot of training. Many career paths to take if you are located in one of the primary service center cities.

    Cons

    Low salary and annual salary increase is terrible. Tell you 2% is standard, and should be grateful in the "current environment".

    Advice to ManagementAdvice

    Have more openness with salary info, especially with your own employees. Two people in the same department, working the same job could have a completely different salary. Even it out, and pay people what they deserve.

  2.  

    Very improved after Pottruck was fired

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Registered Representative II  in  Phoenix, AZ
    Former Employee - Registered Representative II in Phoenix, AZ

    Pros

    Chuck Schwab and Walt Bettinger seem like the real deal ... sincere in caring about both their employees and their customers.

    The company has been pretty successful in eliminating conflict of interest in the products that the brokers sell.

    The 'customer comes first' attitude seems to be real again. No longer just lip service.

    Cons

    At least when I left there were still several directors that had yet to convert away from the greed of the Pottruck years. Some departments were clearly happy and doing well. Some were still suffering.

    Employee incentive still seems to be misaligned at times.

    Advice to ManagementAdvice

    Continue to the return back to Chuck Schwab's founding principles. Do more to make employees also Schwab stock holders. Continue weeding out those directors and managers that are still holding on the 'Pottruck' attitude. You will continue losing your best people until you can really fix the employee experience.

    Recommends
    Approves of CEO
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