There are newer employer reviews for Charles Schwab
There are newer employer reviews for Charles Schwab

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Great people, decent company, lack of opportunity for long term.

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Associate of Operations in San Francisco, CA
Former Employee - Associate of Operations in San Francisco, CA

I worked at Charles Schwab full-time (More than 8 years)

Neutral Outlook
Neutral Outlook

Pros

Talented cast of individuals working at the firm.
Majority are SME and very friendly and willing to help.
Firm is well known in the industry

Cons

Lack of opportunity for growth on many occasions.
Promotions exist only whenever someone leaves a position.
Firm does not cover additional training that may prove helpful in the future for both the firm & the employee.
Very tight budgets in many departments which also means that you have to make due with what tools you have.

Advice to Management

Listen to your employees and contribute in ways that will provide growth opportunities and mentoring for them to succeed. Recognize those employees that put their heart and soul into the company and assist in elevating them to the next level. Motivate and train managers to challenge those on their team to perform to their potential and be sure to listen to their feedback received.

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  1. Helpful (1)

    Good job, good benefits. But upward mobility is hard

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Charles Schwab full-time (More than 3 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    -Good benefits---medical, dental, vision, retirement fund, etc.
    - employee can get a 1-month sabbatical, paid, after working at Schwab for 5 years as an FTE
    -Good company culture.
    -Depending on your department, good salary. I work in marketing division and have a very good SF salary while I work in a smaller city in the Midwest.
    -I enjoy working with a lot of smart, talented, healthy, down-to-earth nice people and see a lot of nice people in other divisions.
    -upward mobility is easy if you are a longtime employee
    -ergonomic setup is a great benefit

    Cons

    - I know call center folks have pay similar to other companies, which is a too low-end salary rate being that Schwab call center employees need to be certified with Series 7 etc.
    - upward mobility is difficult in various departments if you are not a long time employee
    - I work in a division with some long-time employees who are unprofessional and outright mean and vindictive to their fellow employees.I was surprised that they cannot be reasoned with and called out to speak and behave in reasonable tones. Because of their long-standing employment nothing serious is done about their behavior.
    -as in any work environment, favoritism exists. Favorites, those with longer work relationships or friendships with upper management, get the better projects and the better opportunities. Some inexperienced people have been put in management or director positions. This has caused a lot of mistakes, resistance to process, improvements and stress overall.
    - Schwab's implementation of multi-geography workforce and the process of relocating SF employees, and letting go of SF-based positions and rehiring those positions in branches in smaller cities is difficult for SF employees. some long-time SF employees are threatened, who can blame them. This has caused some friction in the ranks when old employees must work with new employees who have replaced their old colleagues. Unprofessional things happen but these are humans whose livelihoods are at stake.

    Advice to Management

    I have seen some managers directors not do their jobs well. i recommend that anonymous reverse reviews(not complaints but reviews) for performance of upper management should be seriously considered.

  2. Nice Place to Work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Denver, CO
    Former Employee - Anonymous Employee in Denver, CO

    I worked at Charles Schwab full-time (More than 3 years)

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Great People and advancement opportunities

    Cons

    Many positions require lots of time on the phone

There are newer employer reviews for Charles Schwab
There are newer employer reviews for Charles Schwab

See Most Recent

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