Charles Schwab

  www.schwab.com
  www.schwab.com
There are newer employer reviews for Charles Schwab

4 people found this helpful  

From great to mediocre

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Anonymous Employee
Current Employee - Anonymous Employee

I have been working at Charles Schwab full-time (more than 10 years)

Pros

Before 2007, this was the best company in the industry to work for. Management pushed decision making as close to the client as possible allowing for excellent customer service. Innovation reigned supreme and taking calculated risks to benefit clients was the norm. One could have an exciting career doing the best work of their lives. Work that really mattered to clients and to the company.

Cons

Unfortunately, with the leadership changes and the 2008 market upheaval this is a very different company. Innovation is frowned upon and even looking outside the box can get you labeled as a detractor.

Decision making has been centralized to one corner office leaving middle and senior management unempowered and spending all of their time making powerpoint presentations and socializing ideas before anything can move forward.

Advice to ManagementAdvice

Innovation is not a bad word. You can not run a business with a zero risk tolerance strategy. Waiting for interest rates to rise is not a strategy. Difference of opinion is not a bad thing, conflict and variety of ideas are good things. Stop hiding under your shell and lead again. The industry needs you. Individual investors and advisors need you.

Doesn't Recommend
Neutral Outlook
Disapproves of CEO

900 Other Employee Reviews for Charles Schwab (View Most Recent)

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  1. 3 people found this helpful  

    Overall Ok experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Human Resources in San Francisco, CA
    Former Employee - Human Resources in San Francisco, CA

    I worked at Charles Schwab full-time (more than an year)

    Pros

    Flexible work from home when needed. A lot of great people at the company. Good benefits.

    Cons

    Inexperienced immature management teams in HR. 5 of the 8 people on my team left within 3 months of each other due to poor management and conflicts between managers. Opportunity for advancement based on years rather than actual performance

    Advice to ManagementAdvice

    Terrible leaders can ruin entire departments as I experienced. My manager and her peer were at odds and that played out by involving both teams and pressure to take sides.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Client Service Specialist

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Client Service Specialist in New York, NY
    Current Employee - Client Service Specialist in New York, NY

    I have been working at Charles Schwab full-time (more than an year)

    Pros

    Fair compensation, good benefits, treat there employee great.

    Cons

    Slow advancement, the job is not fulfilling.

    Recommends
    Positive Outlook
    Approves of CEO
There are newer employer reviews for Charles Schwab

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