There are newer employer reviews for Charles Schwab
There are newer employer reviews for Charles Schwab

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Worked there for 7 years

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Senior Manager in San Francisco, CA
Former Employee - Senior Manager in San Francisco, CA

I worked at Charles Schwab full-time (More than 5 years)

Recommends
Neutral Outlook
No opinion of CEO
Recommends
Neutral Outlook
No opinion of CEO

Pros

Salary, benefits, hours, nice people to work with

Cons

Politics, hard to change things, and conservative business

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  1. Helpful (1)

    They stab you in the back once you reach 16 yrs in tenure.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Retirement Services Specialist in Indianapolis, IN
    Former Employee - Retirement Services Specialist in Indianapolis, IN

    I worked at Charles Schwab full-time (More than 10 years)

    Recommends
    Neutral Outlook
    Disapproves of CEO
    Recommends
    Neutral Outlook
    Disapproves of CEO

    Pros

    the people you work for

    Cons

    they do not value their tenure employees.

    Advice to Management

    go back to the way you valued your senior employees while Chuck was in charge of the company,.

  2. Helpful (3)

    Great if you drink the Kool-aid....

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative in Indianapolis, IN
    Former Employee - Customer Service Representative in Indianapolis, IN

    I worked at Charles Schwab full-time (More than a year)

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    Benefits. The company offers a friendly and fun culture as a whole but for me this did not translate into a good working environment. I was constantly put on the spot and made to feel uncomfortable the entire time. Its like working in a fish bowl. The micro management is severe.

    Cons

    Constant black outs for vacations especially during the holidays and Saturdays. Tax season is horrible. No vacation time allowed from Jan thru April. High turnover. There is not much room to move up in the Indianapolis site unless you want to remain on the phones. You have no say on your schedule. Yes you can bid, however, my options were :basically all the same schedule but at varying times of the day. For example, I could work Sun-Thurs 8-6:30 or 8:30-7 and so on. If I cant work Sun, this is no help! Dont be fooled! Unrealistic expectations for being on the phones. I was afraid to go the bathroom as I knew it would count against my stats. Seriously! If you are loud, obnoxious and have a strong bladder, you will do just fine. However if you are a more reserved person who likes the liberty of not being chained to a desk, run..don't walk away from Schwab. They def have their favorites. You can tell by how the bonuses are paid. Not much room for growth in Indy unless you want to stay in a call center.

    Advice to Management

    Provide your staff with available time to use earned vacation during the year. More schedule options. Stop putting people on the spot in meetings and forcing them into uncomfortable situations that have nothing to do with the job. I gave up playing games in grade school. I'm an educated adult and am here to work. Stop allowing CSRs to run meetings. Its demeaning to an educated professional to be told what to do by a loud mouth glorified clerk. I expect to hear from my team manager.

There are newer employer reviews for Charles Schwab
There are newer employer reviews for Charles Schwab

See Most Recent

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