Charter Communications

  www.charter.com
  www.charter.com
There are newer employer reviews for Charter Communications

 

Good place to work

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Director of Data Architecture in Saint Louis, MO
Former Employee - Director of Data Architecture in Saint Louis, MO

I worked at Charter Communications full-time (more than 5 years)

Pros

Surrounded by highly educated, highly technical people. Advancement was fluid, provided you worked hard and demonstrated skills worthy of advance. Free cable, nice perk. Good benefits, not great but good.

Cons

Hours were odd (frequent night work). Integration points changed frequently as the company acquired or divested from various vendors. Some people were pecimistic, but I think you have that at every company. The pecimistic people were usually the lazy people.

Advice to ManagementAdvice

Stock grants as a "perk" were a joke. The company was going bankrupt and they clearly knew it. That added to the pecimism.

Recommends
Neutral Outlook
No opinion of CEO

447 Other Employee Reviews for Charter Communications (View Most Recent)

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  1.  

    The left hand know eith not what the right hand doith

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Customer Service Representative in Vancouver, WA
    Current Employee - Customer Service Representative in Vancouver, WA

    I have been working at Charter Communications full-time (more than 5 years)

    Pros

    Starting pay is 11:00. This is average for cable company call. Enters.

    Cons

    Everyday your first obligation will be to see what changes have been made sine your last day here. Most of the time, something will have changed and you will be punished for not knowing and carrying out these changes. There will be a meeting after your shift has started to better explain the changes. Meanwhile, answer phones and do your best.

    Advice to ManagementAdvice

    1. Make sure that none of your changes actually take place before teaching the employees how to handle the changes.
    2. If you think what the agents say is becoming monotonous, try letting them answer tha phone & respond to customers with some variety.
    3. Allow me to answer ALL of the questions on this form. (the following segment only let's me answer 2 of the 5 questions).

    Disapproves of CEO
  2.  

    Good pay. Poor customer service.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Broadband Sales Specialist in Walker, MI
    Former Employee - Broadband Sales Specialist in Walker, MI

    I worked at Charter Communications full-time (more than an year)

    Pros

    Pay and benefits.
    People you work with.

    Cons

    Quotas, expectations, and customer service

    Recommends
    Neutral Outlook
    No opinion of CEO
There are newer employer reviews for Charter Communications

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