There are newer employer reviews for Charter Communications

1 person found this helpful  

Embrace the CHANGE...

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Customer Service Representative in Vancouver, WA
Current Employee - Customer Service Representative in Vancouver, WA

I have been working at Charter Communications full-time (more than an year)

Pros

Used to be good pay and excellent advancement opportunities...

Cons

Upper management and Corporate Managers have no idea what they are doing. If your not a fan of change...steer clear, cause nothing stays the same. Attendance policy is a joke, God forbid you ever get sick.

Advice to ManagementAdvice

Change is one thing, but communication to employees is critical.

Doesn't Recommend
Negative Outlook
Disapproves of CEO

412 Other Employee Reviews for Charter Communications (View Most Recent)

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  1. 1 person found this helpful  

    Terrible upper management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Installations and Sales in Saint Louis, MO
    Former Employee - Installations and Sales in Saint Louis, MO

    I worked at Charter Communications full-time (more than 8 years)

    Pros

    coworkers and benefits. Pay used to be good

    Cons

    executive level management are brain dead and have no idea how to satisfy the needs of the customer. Also, they find ways to reduce your pay each year.

    Advice to ManagementAdvice

    promote people who know and have been in the industry for a long time. Quit bringing outsiders into executive level positions. They may have a nice resume, but nothing makes up for actual experience with the company and its customers.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  2.  

    Good place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Director of Data Architecture in Saint Louis, MO
    Former Employee - Director of Data Architecture in Saint Louis, MO

    I worked at Charter Communications full-time (more than 5 years)

    Pros

    Surrounded by highly educated, highly technical people. Advancement was fluid, provided you worked hard and demonstrated skills worthy of advance. Free cable, nice perk. Good benefits, not great but good.

    Cons

    Hours were odd (frequent night work). Integration points changed frequently as the company acquired or divested from various vendors. Some people were pecimistic, but I think you have that at every company. The pecimistic people were usually the lazy people.

    Advice to ManagementAdvice

    Stock grants as a "perk" were a joke. The company was going bankrupt and they clearly knew it. That added to the pecimism.

    Recommends
    Neutral Outlook
    No opinion of CEO
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