There are newer employer reviews for Charter Communications

 

Sales Metrics

Former Employee - Anonymous Employee
Former Employee - Anonymous Employee

I worked at Charter Communications full-time

Pros

Good product line, always improving. Local support and office culture was great.

Cons

No matter your work ethics and accomplishments, you are replaceable. Until they figure out how to improve their labor capital retention, I do not see things improving.

Advice to ManagementAdvice

Sales metrics and incentives are over simplified, The company should look at some best practices, starting with their closest competitors. Additionally, performance appraisals were misleading, due to data entry mistake and [ ...]

Doesn't Recommend
No opinion of CEO

401 Other Employee Reviews for Charter Communications (View Most Recent)

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  1.  

    Good company with great products and services, few advancement opportunities.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Retention Advisor  in  Walker, MI
    Former Employee - Retention Advisor in Walker, MI

    I worked at Charter Communications full-time for more than 5 years

    Pros

    The company starts employees at a decent wage and gives annual raises in most departments. They offer discounted products and services to employees and have reciprocal agreements with other providers outside of their footprint. They have many shift options available to choose from and offer paid training to employees.

    Cons

    Ther is poor management throughout the company, the worst being middle management in the call centers. While Charter offers great products, most of the equipment is outdated compared to their peers and competition. There are constant changes to bonuses and commissions for the worse and much inconsistency throughout company.

    Advice to ManagementAdvice

    Don't be afraid to rock the boat and stand up for your employees and their ideas.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2.  

    Charter's a great employer!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Installer  in  Milledgeville, GA
    Current Employee - Installer in Milledgeville, GA

    I have been working at Charter Communications full-time for more than a year

    Pros

    Outside plant work environment is the best

    Cons

    Left-hand doesn't know what the right-hand is doing

    Advice to ManagementAdvice

    Over communicate

    Recommends
    Approves of CEO
There are newer employer reviews for Charter Communications

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