There are newer employer reviews for Charter Communications
There are newer employer reviews for Charter Communications

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Moving ahead

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Call Center Repair Supervisor in Louisville, KY
Current Employee - Call Center Repair Supervisor in Louisville, KY

I have been working at Charter Communications full-time (More than 5 years)

Recommends
Positive Outlook
Approves of CEO
Recommends
Positive Outlook
Approves of CEO

Pros

Lots of opportunities for advancement, development, and pathing your own career. Great opportunities to stand out and make a difference. Tuition re-embursement is pretty amazing.

Cons

You're working with a lot of entry level positions that can be difficult. Working with folks that are not yet mature enough professionally to see a "big picture" can be frustrating.

Advice to Management

Continue to seek opportunities to develop your people to be professionals.

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  1. Great Local People...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Charter Communications full-time (More than 10 years)

    Recommends
    Neutral Outlook
    Disapproves of CEO
    Recommends
    Neutral Outlook
    Disapproves of CEO

    Pros

    Because of previous executive management, there was a good, solid base of long-term employees working at Charter - people who truly want to succeed at their jobs and do the right thing for the customers. I loved going to work every day - because I loved the people I worked with.

    It was great to be a part of a company that wasn't afraid of making the changes necessary to keep up with the frantic pace that is the communications business these days.

    Cons

    New company leadership has taken the "heart" out of the business. The feeling at the local levels now is that they don't care about the employees who are the "front line" of the company nor do they really care about the customer as individuals, but that they're numbers. There used to be a huge sense of pride about being an employee of Charter and how the company supported the communities their people worked and lived in - that's no longer the case.

    Advice to Management

    Remember that your employees are your greatest asset. Pay attention to morale and try to bring the "heart" back into the company.

  2. Good company if you can find a job you like.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Charter Communications full-time (More than 3 years)

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Benefits are fair maybe slightly better than other other companies. Commission is competitive compared to other companies.

    Cons

    Not much personal growth, you can try transferring to different department. But most likely you may be stuck at at position for good.

There are newer employer reviews for Charter Communications
There are newer employer reviews for Charter Communications

See Most Recent

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