There are newer employer reviews for Charter Communications
There are newer employer reviews for Charter Communications

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Helpful (3)

Dishonest Compensation Practices!

  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Manager in Saint Louis, MO
Former Employee - Manager in Saint Louis, MO

I worked at Charter Communications full-time (More than 8 years)

Doesn't Recommend
Neutral Outlook
No opinion of CEO
Doesn't Recommend
Neutral Outlook
No opinion of CEO

Pros

I worked with a great group of people for awhile, and then the team was torn apart.

Cons

Dishonest compensation practices, sexual harassment issues sometimes not addressed, no opportunities for advancement-HR reps will go out of their way to tell you that you will not go any further than you currently are! Excessive OT given to company, without compensation. Senior Leadership does NOT listen to middle management.

Advice to Management

None to give because they would not listen anyway.

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  1. Helpful (3)

    Season of change is upon us!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Direct Sales Supervisor in Atlanta, GA
    Current Employee - Direct Sales Supervisor in Atlanta, GA

    I have been working at Charter Communications full-time (More than 3 years)

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    Pros

    Work/life balance, free cable, benefits,

    Cons

    commission plan changes, constant changes, lack of growth opportunities, always insisting on the "do more with less" model. Feels like your hands are tied many times.


  2. Helpful (3)

    Door to door for a higher priced service..tough!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Direct Sales Representative in Redding, CA
    Former Employee - Direct Sales Representative in Redding, CA

    I worked at Charter Communications full-time (Less than a year)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    The ramp up comp is generous, but after that, I could see it would be difficult to meet quote which they had just moved up to 12 sales per month. Hard to sell triple play when most people have no need for a home phone service.

    Cons

    Very hard to sell triple play at a high cost compared to the competition, namely Dish.

    Advice to Management

    drop pricing and give a fairer commission if not all three services are sold. A double was $50 commission, triple $250. What the heck!


There are newer employer reviews for Charter Communications
There are newer employer reviews for Charter Communications

See Most Recent

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