Charter One Bank

  www.charteronebank.com
  www.charteronebank.com
There are newer employer reviews for Charter One Bank

 

Banker role changing and more sales driven

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Banker in Detroit, MI
Current Employee - Banker in Detroit, MI

I have been working at Charter One Bank full-time (more than 3 years)

Pros

Great Benefits, Great Colleagues, Company Values

Cons

All Sales driven and losing focus on employees as people.

Doesn't Recommend
Neutral Outlook

68 Other Employee Reviews for Charter One Bank (View Most Recent)

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  1.  

    Be Careful

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Manager in Akron, OH
    Former Employee - Manager in Akron, OH

    I worked at Charter One Bank full-time (less than an year)

    Pros

    Aggressive bonus structure compared to peers

    Cons

    Cut-throat. No encouragement for growth. They'd rather see you gone than grow

    Advice to ManagementAdvice

    Practice what you preach. Try keeping your employee's at the heart of everything you do as well.

    Doesn't Recommend
  2. 2 people found this helpful  

    Great ideas, poor execution

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Banker
    Current Employee - Banker

    I have been working at Charter One Bank full-time (less than an year)

    Pros

    Company culture is REALLY trying to improve an old man's industry and turn it exciting to attract newer, or younger and sharper employees. The sales side is not very demanding, not meeting your goals or generally wasting a lot of your time overall is hardly ever punished. Decent benefits and relatively high hourly pay.

    Cons

    expectations are unclear. Company itself is not sure whether they want to focus on sales, or on customer service, and typically folds at the mercy of the customer on the simplest rules. Goals are unrealistic, bonuses are promised and hardly ever attainable. Too many sales are "lost" or found reasons to not give credit for. Too much time spent being a telemarketer.

    Advice to ManagementAdvice

    Stop trying to be Chase. Stop wasting energy on recruiting all of chase's employees, and instead focus it on better products and sales training, both of which are severely lacking.

    Doesn't Recommend
    Negative Outlook
There are newer employer reviews for Charter One Bank

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