There are newer employer reviews for Chase

 

Surprisingly, a pleasure to work for Chase with a lot of opportunity for advancement.

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Career Opportunities
Current Employee - Personal Banker in Redding, CA
Current Employee - Personal Banker in Redding, CA

I have been working at Chase

Pros

The new focus is all about the customer. The products and technology are leader of the pack. Good leadership in management. Clear objectives. There is sales pressure, but not to any degree where you question your job security - with underperformance comes more coaching, that's all (you have to do very poorly for a long time for it to affect your job security). The incentives are very generous in my opinion.

Cons

The banking rates are average so people who shop for rates all over town can usually find something better at a very small bank or a credit union so we get some opposition from that. "Big banks" have a bad rep so that's tough to combat, but Chase is doing a phenomenal job with putting the customer first since 2011.

Recommends
Approves of CEO

2381 Other Employee Reviews for Chase (View Most Recent)

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  1. 1 person found this helpful  

    Aweful HR lied about incentive plan & Micro managed branches

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Licensed Personal Banker in Fort Lauderdale, FL
    Former Employee - Licensed Personal Banker in Fort Lauderdale, FL

    I worked at Chase

    Pros

    Clean environment Technology is behind competitors. Very poor training. Salaries are the worst in the industry. Branch managers are not professional leaders. They discuss customer info with staff and make fun of customers and take photos of customers who are less fortunate to make fun of them.

    Cons

    Daily pressure to sell every customer everything even if they don't need or want it. They make every associate sound like a robot and tell you that you must see 20 customers per day and then critique each interaction as to why you weren't able to sell them the kitchen sink. Vacation time is aweful just 2 weeks & you must make up your sales even when off.

    Advice to ManagementAdvice

    Too many people are related to each other. Husband, wife, brother, sister, mother, father and they get promoted ahead of the qualified people. The HR staff doesn't tell the truth about the incentive They exaggerate it so you will accept base pay at 10-15k less yearly than competitors pay.

    Doesn't Recommend
    Disapproves of CEO
  2.  

    Great training program. Slow to advance. Seniority based

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Licensed Personal Banker in Dallas, TX
    Current Employee - Licensed Personal Banker in Dallas, TX

    I have been working at Chase

    Pros

    Recognized leader in the industry

    Cons

    Slow to advance in career growth

    Advice to ManagementAdvice

    Recognize over qualified candidates and get them where they need to be faster

    Doesn't Recommend
    No opinion of CEO
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