Chase

www.chase.com
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Good company, must be willing to fend for your self.

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Career Opportunities
Current Employee - Small Business Specialist in Salt Lake City, UT
Current Employee - Small Business Specialist in Salt Lake City, UT

I have been working at Chase

Pros

Strong company. Senior leadership is very good. One of the best things is that Chase puts a lot of time and money into making technology available to the customer. There are also specialists for almost anything you can think of that will either know the answer, or will be able to find it and get back to you. Recently, Chase has begun moving back toward a customer service/relationship model, and if you can build relationships with customers that have larger portfolios it will benefit you.

Cons

As will most all very large companies, you are just another cog in the wheel. If you don't eat, drink, breath and sleep Chase, it can be difficult to be recognized and move up. In a smaller market you must be willing to play company politics to move quickly. There is very much a "what have you done lately" attitude by mid-management. There always seems to be the new "shinny object". There hasn't been much of a focus on long term client relationship building if you aren't working with affluent clients.

Advice to ManagementAdvice

Don't play favorites. Realize that each branch situation is unique, has strengths and challenges and work to those. Don't move people around as much. Let a branch group work together for more that 6 months. Customers have a hard time, especially in areas with older clients, when there is a new manager every 6 months, and new bankers all the time.

Recommends
Approves of CEO

2564 Other Employee Reviews for Chase (View Most Recent)

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  1. 1 person found this helpful  

    You are just another number. Good place to collect a pay check, but thats about it.

    Former Employee - Personal Banker in Portland, OR
    Former Employee - Personal Banker in Portland, OR

    I worked at Chase full-time (more than a year)

    Pros

    health benefits, great co-workers, possible to make a lot of money, strong company, great products.

    Cons

    Extremely micro-managed. Management have a "Do as I say, not as I do" mentality. Expected to work the lobby(grab people from the lobby and bring them over to your desk, "help" them with their transaction, but what you are actually doing is pawning off the transaction to a Runner/Teller, while the runner completes the transaction, you are expected to find a "need" for the customer and sell them products- Credit cards, savings account, etc.) Expected to cold call and set appointments when the branch is slow. If you aren't in a busy/wealthy location, don't expect to make a lot of commission, but still have pressure to do as well as other bankers in busy/wealthy locations.

    Advice to ManagementAdvice

    Stop micromanaging your employees and stop expecting bankers to achieve unrealistic numbers. WTL and call nights are pointless, all you are doing are annoying customers.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2.  

    Up and Down

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Financial Advisor in Yonkers, NY
    Current Employee - Financial Advisor in Yonkers, NY

    I have been working at Chase

    Pros

    Large company, more warm leads, great technology, access to bank clients for investments, bankers and other branch employees refer clients for investments

    Cons

    Must be in a large branch to make money as an FA, only one position available to move into for promotion versus many positions in other areas of Chase, VERY political when it comes to promotion

    Advice to ManagementAdvice

    Invest in the advisors you have that are GOOD advisors, not just the ones who make the most numbers. Train the new Advisors more on products so they know what to say to clients.

    Recommends
    Approves of CEO
There are newer employer reviews for Chase

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