There are newer employer reviews for Chase
There are newer employer reviews for Chase

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Great company to work for!

  • Work/Life Balance
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Small Business Specialist in Atlanta, GA
Current Employee - Small Business Specialist in Atlanta, GA
Recommends
Approves of CEO

Pros

I work in a new build, so the spotlight is on me to see how well I can perform in building a client base. The monthly incentive is not capped unlike almost every other bank. Your ability to earn those monthly incentives is easy to obtain, and the base is also very competitive. You are able to tell people you work for the largest and strongest bank around. In addition to the sales incentive, you also have an annual bonus based on P&L, and a quarterly bonus based on customer service scores.

Cons

Some of the more local management (Branch Managers & District Managers) can have a different approach to management can be convoluted at times. Believing that a banker should talk to a branch manager, and a branch manager should talk to the district manager because that is the chain of command. And some branch managers can be more hands off, and others are more micro managers. The reason this is an issue is because you move around a lot at Chase. There are always new opportunities, but also at the end of the year, they review everything and see if you deserve a promotion, or should just be moved to another branch.

Advice to Management

We don't need micro management from the local level, and we should be able to communicate with upper management if the situation calls for it.

Other Employee Reviews for Chase

  1. Good company, must be willing to fend for your self.

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Small Business Specialist in Salt Lake City, UT
    Current Employee - Small Business Specialist in Salt Lake City, UT
    Recommends
    Approves of CEO

    Pros

    Strong company. Senior leadership is very good. One of the best things is that Chase puts a lot of time and money into making technology available to the customer. There are also specialists for almost anything you can think of that will either know the answer, or will be able to find it and get back to you. Recently, Chase has begun moving back toward a customer service/relationship model, and if you can build relationships with customers that have larger portfolios it will benefit you.

    Cons

    As will most all very large companies, you are just another cog in the wheel. If you don't eat, drink, breath and sleep Chase, it can be difficult to be recognized and move up. In a smaller market you must be willing to play company politics to move quickly. There is very much a "what have you done lately" attitude by mid-management. There always seems to be the new "shinny object". There hasn't been much of a focus on long term client relationship building if you aren't working with affluent clients.

    Advice to Management

    Don't play favorites. Realize that each branch situation is unique, has strengths and challenges and work to those. Don't move people around as much. Let a branch group work together for more that 6 months. Customers have a hard time, especially in areas with older clients, when there is a new manager every 6 months, and new bankers all the time.


  2. Helpful (1)

    You are just another number. Good place to collect a pay check, but thats about it.

    Former Employee - Personal Banker in Portland, OR
    Former Employee - Personal Banker in Portland, OR
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Chase full-time (More than a year)

    Pros

    health benefits, great co-workers, possible to make a lot of money, strong company, great products.

    Cons

    Extremely micro-managed. Management have a "Do as I say, not as I do" mentality. Expected to work the lobby(grab people from the lobby and bring them over to your desk, "help" them with their transaction, but what you are actually doing is pawning off the transaction to a Runner/Teller, while the runner completes the transaction, you are expected to find a "need" for the customer and sell them products- Credit cards, savings account, etc.) Expected to cold call and set appointments when the branch is slow. If you aren't in a busy/wealthy location, don't expect to make a lot of commission, but still have pressure to do as well as other bankers in busy/wealthy locations.

    Advice to Management

    Stop micromanaging your employees and stop expecting bankers to achieve unrealistic numbers. WTL and call nights are pointless, all you are doing are annoying customers.


There are newer employer reviews for Chase
There are newer employer reviews for Chase

See Most Recent

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