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Fake Customer Service

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Career Opportunities
Current Employee - Licensed Personal Banker
Current Employee - Licensed Personal Banker

I have been working at Chase

Pros

decent salary and commission is uncapped

Cons

They preach that its all about customer service but that only means sell as much as you can to a customer who does not need a product.

Will do whatever it takes to get a checking account

Benefits aren't the best

Managers have NO idea how to sell and are ROBOTS

If you enjoy harassing customers over the phone and forcing them to do thing chase is the best company for you

Advice to ManagementAdvice

Learn the business and stop telling people what to do if you have no sales ability

Doesn't Recommend
No opinion of CEO

2322 Other Employee Reviews for Chase (View Most Recent)

Sort: Rating Date
  1.  

    Routine

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Licensed Personal Banker
    Former Employee - Licensed Personal Banker

    I worked at Chase

    Pros

    Matching contributions to 401k, fully vested after 1 yr.
    Great commission incentives for licensed bankers selling investments.
    Lots of locations if you want to transfer within the US.
    Decent sales training program
    It's retail and you get to meet lots of cool people

    Cons

    A lot of politics in management.
    Working Saturdays is a bummer for work/life balance.
    Can be pretty boring
    Redundant sales meetings and huddles, low morale
    It's retail and you have to deal with lots of crazy people.

    No opinion of CEO
  2.  

    Fair

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Branch Manager
    Current Employee - Branch Manager

    I have been working at Chase

    Pros

    Company Strength, good leadership, great overall salary and benefits

    Cons

    difficult to preogress within the company

    Advice to ManagementAdvice

    provide better unbiased feedback, not decisions based on assumtions

    Approves of CEO
There are newer employer reviews for Chase

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