There are newer employer reviews for Chase

 

Great benefits & compensation package

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Senior Card Services Advisor in Springfield, MO
Former Employee - Senior Card Services Advisor in Springfield, MO

I worked at Chase full-time (more than an year)

Pros

Great Benefits; health, dental & vision insurance affordable
EAP and FMLA policies very liberal and simple
Wages more than competitive for the SW Missouri area

Cons

High-pressure Call Center with very demanding performance metrics

Advice to ManagementAdvice

Increase staff to reduce pressure on people

Recommends
Positive Outlook
Approves of CEO

2385 Other Employee Reviews for Chase (View Most Recent)

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  1.  

    Great place to learn about the banking world and seek other opportunities!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Licensed Personal Banker in Indianapolis, IN
    Current Employee - Licensed Personal Banker in Indianapolis, IN

    I have been working at Chase full-time (more than an year)

    Pros

    Great people to work with, good benefits and many opportunities to move to different positions.

    Cons

    Hard to make the money promised in the beginning if your partners are not as involved or good at their jobs.

    Advice to ManagementAdvice

    Have some form of online tests to help employees find their strengths and have managers help develop those strengths. Also, raise the base pay for licensed bankers and maybe lower the commission structure to make our paychecks a little more consistent.

    Recommends
    No opinion of CEO
  2.  

    Great company, excellent benefits.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Telephone Banker I in San Antonio, TX
    Former Employee - Telephone Banker I in San Antonio, TX

    I worked at Chase full-time (less than an year)

    Pros

    Lots of room to move around and try different departments. After you have been in your position at least 6 months they allow you to apply outside your department.

    Cons

    Very small bonuses compared to other major banks. They push you to sell, but the compensation is minimal. Customer surveys (CSATs) are very unfair; they make you read a script basically and you sound like a complete drone. Failure to sound like a drone and you get a bad CSAT and there goes your bonus!

    Advice to ManagementAdvice

    Advocate less scripting, and more genuine conversation!

    Recommends
    Positive Outlook
    Approves of CEO
There are newer employer reviews for Chase

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