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Very sales driven; gives the feel of account number vs. actual client

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Personal Banker in Indianapolis, IN
Former Employee - Personal Banker in Indianapolis, IN

I worked at Chase full-time (more than an year)

Pros

Hours, GREAT training program (probably the best I've seen. Great name behind you. Great product selection.

Cons

Pay-very low base with uncapped commission. (Which produces product pushing to every client)
Questionable client call procedure; if a client is on a no-call list we still call them and try to induce them to mention anything that we can use to open the sales process. That way we didn't actually start the "sales call" we just called for service.

The sign that something is not going well is that the turnover for bankers is approx 33%!! That is a huge deal, people are taking your training and going to other banks to get paid and treated better.

Advice to ManagementAdvice

Pay a better base and allow the banker's to earn the client's trust. That is the best way to further your portfolio, client's can sniff out product pushing from a mile away.

Doesn't Recommend
Neutral Outlook
Approves of CEO

2385 Other Employee Reviews for Chase (View Most Recent)

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  1.  

    Excellent company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Banker in Orlando, FL
    Current Employee - Banker in Orlando, FL

    I have been working at Chase full-time (more than 3 years)

    Pros

    Culture is awesome, always promoting employee growth.

    Cons

    Working hours are too long for retail side.

    Advice to ManagementAdvice

    Shorten working hours or give flexibility on retail side.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Interesting Experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Licensed Personal Banker in New York, NY
    Former Employee - Licensed Personal Banker in New York, NY

    I worked at Chase full-time (more than 3 years)

    Pros

    1. Big corporation - Brand name
    2. Some managers have good management skills (some do not).

    Cons

    1. Difficult to move within the organization, especially from front line sales banker to operation
    2. Pay not competitive enough

    Advice to ManagementAdvice

    1. Pay should be more competitive
    2. Resources should be distributed evenly

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
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