Chase

www.chase.com
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1 person found this helpful  

Great focus on employee experience, customer service, lacking in salary

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Personal Banker in New York, NY
Current Employee - Personal Banker in New York, NY

I have been working at Chase full-time (more than 5 years)

Pros

Strength of the company, best banker incentive plan, room for growth,

Cons

Demanding goals, low salary, constantly changing incentive requirements

Recommends
Positive Outlook
Approves of CEO

2568 Other Employee Reviews for Chase (View Most Recent)

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  1.  

    Great experience in the business world!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Bank Teller in San Luis Obispo, CA
    Current Employee - Bank Teller in San Luis Obispo, CA

    I have been working at Chase part-time (more than 3 years)

    Pros

    - Great training
    - I had the chance to work with 3 different branches, and although I liked 1 much more than the others, they were all great places to work with decent management.
    - Good benefits and compensation
    - Many advancement opportunities
    - Company support from upper management
    - Learn a lot about the financial industry and banking which opens up many doors elsewhere

    Cons

    - Commission really isnt that great as a teller, unrealistic goals
    - Not much of a company culture, very massive corporate feel
    - Customer complaints when policies change really do get on your nerves... You are the touchpoint so when the company makes changes you are the one customers get mad at.

    Advice to ManagementAdvice

    Management that held "competitions" or "friendly sales comps" really had a better run branch. Made the employees feel more engaged and motivated.

    Recommends
    Neutral Outlook
    Approves of CEO
  2. 2 people found this helpful  

    Worst Management Team EVER

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Licensed Personal Banker
    Former Employee - Licensed Personal Banker

    I worked at Chase full-time (more than a year)

    Pros

    I can't think of any pros. This was the worst job I ever had.

    Cons

    Worst managment staff ever
    worst health benefits
    worst HR department

    Management works less hours than full time staff

    Management is given priority for every scheduling need, then seniority. So you could go 3-4 years and never get Christmas off. And if you have a manager like I had, she wouldn't have the guts to correct the situation. She'd just make you work every holiday for the whole year.

    Work every single Saturday with 2 other bankers, doing nothing all day, hardly making any money or meeting with any clients. There was a time that I worked 12 Saturdays in a row before I could get a single on off, but my manager only worked two per month.

    Advice to ManagementAdvice

    Hire new managers. Stop just moving them from location to location because they are awful. Instead of fixing the problems with current managers they just play this shuffle game, constantly relocating the problem. Managers are not properly trained, coached or held accountable for their own actions. Buying lunch for the branch isn't a way to teach people or motivate a team. You actually have to spend time with them and show an interest and not be worried about only yourself. This company is filled with the worst managers I have ever seen in my career.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
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