Chase

www.chase.com
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Sales and Service Associate (SSA)

Former Employee - Anonymous Employee
Former Employee - Anonymous Employee

I worked at Chase

Pros

I was promoted from Teller to SSA within weeks of being hired.
The Assistant Branch Manager with helpful and kind.

Cons

As an employee, you are a drone that the company does not care for, simply hired to put up numbers. When I tried to provide customers with good service, my manager reiterated to me that the first word in my job title was "sales" and the "service" part was secondary. Additionally, I was scolded for going off-script (yes, there is a script that management requires you to use in virtually all of your communication with account holders and perspective account holders).

2651 Other Employee Reviews for Chase (View Most Recent)

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  1.  

    Avoid this place.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Relationship Banker in Santa Rosa, CA
    Current Employee - Relationship Banker in Santa Rosa, CA

    I have been working at Chase full-time (more than a year)

    Pros

    40 hours a week. Paycheck

    Cons

    Management is disconnected from workers. District managers hold grudges. Technology is years behind. Low compensation.

    Advice to ManagementAdvice

    Wake Up.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2.  

    Terrible Job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Bank Teller in Rockford, IL
    Former Employee - Bank Teller in Rockford, IL

    I worked at Chase part-time (less than a year)

    Pros

    Decent benefits. Pay was above minimum wage. Coworkers hated jobs too so plenty to talk about.

    Cons

    No way to get more hours. Terrible management. No way to advance without moving across the country. No raises.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
There are newer employer reviews for Chase

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