Chase

  www.chase.com
  www.chase.com
There are newer employer reviews for Chase

 

Good Place to Work

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Customer Service Representative in Lake Mary, FL
Former Employee - Customer Service Representative in Lake Mary, FL

I worked at Chase full-time (more than 8 years)

Pros

Management, opportunity for growth, salary, bonuses and flexible schedule

Cons

The Chase call center is a good place to work but it is stressful work environment, a lot of the employees end up with severe depression due their daily stress load

Advice to ManagementAdvice

Encourage your employees to take time off often to help relieve some of their stress

Recommends
Neutral Outlook

2488 Other Employee Reviews for Chase (View Most Recent)

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  1.  

    Great company and job security

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Personal Banker in Clearwater, FL
    Former Employee - Personal Banker in Clearwater, FL

    I worked at Chase full-time (more than an year)

    Pros

    Working for a titan in banking.
    Great name on the resume.
    Great pay, commission and benefits.
    Management listens, great communication.

    Cons

    Competitive environment (like any sales position), but gets too bad sometimes with a big number of people in districts competing, and the branch manager would almost not care about anything else other than the numbers. Regardless of how much your customers love you and ask for you to service their accounts, if your numbers are not high enough (in their standards) they are not happy.

    Advice to ManagementAdvice

    Recognize that the customer satisfaction is as important as the numbers and the dollar signs. I know for fact that the company is strict on providing top notch customer service, but they need to appreciate the people that deliver that experience more, and not only the ones that pile up the numbers.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Intense sales

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Chase

    Pros

    great comission checks if you work hard

    Cons

    constant pressure no matter how well your numbers are, the always want more

There are newer employer reviews for Chase

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