There are newer employer reviews for Chase
There are newer employer reviews for Chase

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Good Place to Work

  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Customer Service Representative in Lake Mary, FL
Former Employee - Customer Service Representative in Lake Mary, FL
Recommends
Neutral Outlook

I worked at Chase full-time (More than 8 years)

Pros

Management, opportunity for growth, salary, bonuses and flexible schedule

Cons

The Chase call center is a good place to work but it is stressful work environment, a lot of the employees end up with severe depression due their daily stress load

Advice to Management

Encourage your employees to take time off often to help relieve some of their stress

Other Employee Reviews for Chase

  1. Helpful (2)

    Bank Managers micromanage Financial Advisors. Simply Awful.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Financial Advisor Associate in New York, NY
    Former Employee - Financial Advisor Associate in New York, NY
    Doesn't Recommend
    Negative Outlook

    I worked at Chase full-time (More than a year)

    Pros

    Learned about investment products, good company benefits

    Cons

    Probably too much to mention. There is no real training for financial advisors. Either you come in with experience as a financial advisor, salesperson, or a Chase banker-turned financial advisor. The 4-day training is only on navigating the company's paperwork and various systems, not sales training. Too many young, hungry cut-throat financial advisors and bankers alike, unsupportive bank managers, and investment managers only wants to appease the bank managers making them gods for allowing his/her financial advisors to be in their branches. Too much micromanaging from bank managers. They are not licensed to sell products so how can they tell YOU how to sell? Financial Advisors are not going to sell investment products as quickly as a banker opens FDIC accounts. Let's be real here! You really don't feel independent at all as a financial advisor. The sales goals are never realistic. In a low-income area where a $1 million dollar settlement check is invested, it's like the lottery, but management expect you to bring in 10% more business year-to-date above that when that sale was a fluke to begin with. Contrary to what they'd have you believe, the customer DOES NOT come first. At the end of the day, it's all about the bank and how much the bank makes. Your base salary could be slashed at any moment and so can your commissions. The products aren't competitive because the bank is the middleman thus the customer gets less. It just wasn't a good experience and I don't wish to work for any bank going forward. P.S. - If you ever work in retail banking at Chase, know that you'll never get to work on the JP Morgan side (corporate finance, etc). From Day 1, it felt like two separate companies and proof positive you will be stuck in retail with no real room for growth. Company events seem only for the corporate side. Internally, the company acknowledges that retail employees can't transition to the corporate side, but little has been done to improve it. Basically, moving up means moving on.

    Advice to Management

    Stop throwing your employees under the bus and quit scapegoating to take attention away from what you're suppose to be doing, managing and leading. Upper management only looks at the numbers. They have no idea what's behind the numbers thus unrealistic goal-setting. YOU be responsible and take responsibility! Follow your own advice and take responsibility.


  2. Helpful (1)

    JPMC is not a job creator

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Business Systems Analyst in Lewisville, TX
    Current Employee - Business Systems Analyst in Lewisville, TX
    Doesn't Recommend
    Negative Outlook

    I have been working at Chase full-time (More than 8 years)

    Pros

    You get a check Relatively new equipment Covered parking

    Cons

    Does not hire local for IT Will not pay competitive industry prices Cannot be promoted from within the company Harrassment and retaliation is not addressed by managment Cost of benefits have increased and actual benefits have decreased


There are newer employer reviews for Chase
There are newer employer reviews for Chase

See Most Recent

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