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Customer Care Representative - Tempe, Arizona

Former Employee - Customer Service Representative  in  Tempe, AZ
Former Employee - Customer Service Representative in Tempe, AZ

I worked at Chase full-time for less than a year

Pros

Good company within a good industry for your Resume. Good for financial experience.

Cons

Not a lot of room to grow even with a degree. Not ideal communication between Supervisors and their employees.

2328 Other Employee Reviews for Chase (View Most Recent)

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  1.  

    ccccccccccahes

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Specialist  in  Columbus, OH
    Former Employee - Senior Specialist in Columbus, OH

    I worked at Chase full-time for more than 10 years

    Pros

    Diversity. Everyone is welcome and accepted. Good pay and benefits. Able to have a network of others to rely on.

    Cons

    They have their share of "favorites" like anyone else, but in their case, they are they ones who get the best raises, which is unfair to everyone else esp when raises are so small. Also, I have seen my share of time sheet fraud and not everyone is held to the same standard; most would get fired, but not all. Also, their anonymous surveys, well lets just say the better you rate the company on those surveys, the more you get picked for special projects. The last few yrs since J.D. took over have been a bust

    Advice to ManagementAdvice

    Don't play with people, when asked, give a straight up response. Those that have been there a long time don't believe the crap they are told.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  2. 1 person found this helpful  

    Watch your back

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Underwriter  in  Phoenix, AZ
    Former Employee - Senior Underwriter in Phoenix, AZ

    I worked at Chase full-time for more than a year

    Pros

    Big name, noted and solid brand. I enjoy the marketing logo's and general bank propaganda.

    Cons

    After touting record year of mortgage originations we were awarded nata, zero, ZILTCH in the form of a bonus. Raises? NO, in-fact they just laid off entire departments. They hire and let go at the drop of a hat. Work for them at your own risk, and they do not spread the wealth.

    Advice to ManagementAdvice

    Take a very small percentage of your 17 billion dollar profit and give your hard working employees a meaningful bonus and make them feel like they are worth something.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
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