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Customer Care Representative - Tempe, Arizona

Former Employee - Customer Service Representative in Tempe, AZ
Former Employee - Customer Service Representative in Tempe, AZ

I worked at Chase full-time (less than an year)

Pros

Good company within a good industry for your Resume. Good for financial experience.

Cons

Not a lot of room to grow even with a degree. Not ideal communication between Supervisors and their employees.

2381 Other Employee Reviews for Chase (View Most Recent)

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  1.  

    A long process of poor decisions

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Mortgage Banker in Tucson, AZ
    Current Employee - Mortgage Banker in Tucson, AZ

    I have been working at Chase full-time (more than 8 years)

    Pros

    Benefits are decent, hours are good, you can move around in lower level positions.

    Cons

    There is no intelligence, care, commitment, or good management from Middle Management down.
    No respect for any individuals that work hard but don't choose to play favorites. Lots of politics and continued managing out of good employees.
    No desire to listen to intelligent ideas to improve the company. Closed-minded ideas of the competition and unwillingness to bend to earn more business.

    Advice to ManagementAdvice

    Give more power to the employees.
    Continued education for management every 3-6 months.
    HR should take complaints more seriously and more action should be taken.
    Learn that each state/market/city is different and there can and should be different strategies for marketing, pricing, and presentation.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  2.  

    its ok for entery level

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Licensed Personal Banker in Dearborn Heights, MI
    Current Employee - Licensed Personal Banker in Dearborn Heights, MI

    I have been working at Chase full-time (more than an year)

    Pros

    career stability, career mobility. good employee experience

    Cons

    sales incentives plans change, less incentives every year

    Recommends
    Neutral Outlook
    Approves of CEO
There are newer employer reviews for Chase

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