There are newer employer reviews for Chase

Customer Care Representative - Tempe, Arizona

Former Employee - Customer Service Representative in Tempe, AZ
Former Employee - Customer Service Representative in Tempe, AZ

I worked at Chase full-time (less than a year)

Pros

Good company within a good industry for your Resume. Good for financial experience.

Cons

Not a lot of room to grow even with a degree. Not ideal communication between Supervisors and their employees.

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  1. Helpful (1)

    Watch your back

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Underwriter in Phoenix, AZ
    Former Employee - Senior Underwriter in Phoenix, AZ

    I worked at Chase full-time (more than a year)

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    Big name, noted and solid brand. I enjoy the marketing logo's and general bank propaganda.

    Cons

    After touting record year of mortgage originations we were awarded nata, zero, ZILTCH in the form of a bonus. Raises? NO, in-fact they just laid off entire departments. They hire and let go at the drop of a hat. Work for them at your own risk, and they do not spread the wealth.

    Advice to Management

    Take a very small percentage of your 17 billion dollar profit and give your hard working employees a meaningful bonus and make them feel like they are worth something.

  2. A long process of poor decisions

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Mortgage Banker in Tucson, AZ
    Current Employee - Mortgage Banker in Tucson, AZ

    I have been working at Chase full-time (more than 8 years)

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    Pros

    Benefits are decent, hours are good, you can move around in lower level positions.

    Cons

    There is no intelligence, care, commitment, or good management from Middle Management down.
    No respect for any individuals that work hard but don't choose to play favorites. Lots of politics and continued managing out of good employees.
    No desire to listen to intelligent ideas to improve the company. Closed-minded ideas of the competition and unwillingness to bend to earn more business.

    Advice to Management

    Give more power to the employees.
    Continued education for management every 3-6 months.
    HR should take complaints more seriously and more action should be taken.
    Learn that each state/market/city is different and there can and should be different strategies for marketing, pricing, and presentation.

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