Chase

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3 people found this helpful  

Too many cooks in the kitchen

Senior Underwriter (Current Employee) Phoenix, AZ

ProsExcellent salary and decent benefits. Generous vacation for new hires. If you are high performing and show talents outside of current role it should be easy to move around/up. The company is soo big that there are transfer opportunities all over the world and if my interests change Chase likely has a department that will match them. Chase is also huge on training and while not all training here is super effective it is at least being offered.

ConsDecision makers are fanatical about controls. They attempt to dummy proof every process which sends a message to employees that we aren't capable of thinking for ourselves and completing our jobs correctly. It sends a message of lack of faith. Employees are not empowered to use their heads and make decisions. They are instructed to follow processes to a T. Most top companies to work for (think Amazon, Google) encourage their employees to use their brains to make decisions. This empowers and uplifts employees. I think it's crazy that I am at the top of my pay for my position and was fairly aggressively recruited but now that I'm here get the feeling that I can't be trusted to do the right thing. My advice to Sr Mgmt... 1) You guys are great.. the culture you preach is not filtering down through the middle men. Cut out all these mid level mgrs. (Mgrs who manage mgrs who mgr mgrs... oh my!). 2) Trust us!!! For non-customer facing employees that can perform their jobs from home, let us. If my mgr can't monitor my performance from inside or outside the office, there is something wrong in their process. 3) Loosen up.. in sites that are non-customer facing give us some casual time. Even if it's only when we're meeting performance requirements. 4) Re-evalutate where you can loosen up on compliance issues. Are these fanatical controls all really necessary? Other institutions allow their underwriters to use their heads to make exceptions and evaluate credit worthiness while force folks into a box with nearly no options to get out. 5) Try yes a little more than no. Practical solutions on the floor are frequently shot down just as quickly as they are brought up. I've heard the same results occur for mgrs pitching ideas to their managers. The Chase way is synonymous with "NO!" as a part answer to new ideas, convoluted processes and rigid inflexibility.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

    1 person found this helpful  

    Great but tiring

    Personal Banker I (Current Employee) Bronx, NY

    I have been working at Chase full-time for more than 3 years


    Pros: Great for start up, new to the workforce, after college graduate.… Cons: After working for around 2 years in the same position you get tired and want to leave working with sales in retail banking. There are… Yes, I would recommend this company to a friend More
    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    Uncapped commission structure makes the $$$ really good

    Private Client Banker (Former Employee) Los Angeles, CA

    I worked at Chase full-time for more than 3 years


    Pros: Incentive Structure is in favor of the employees who work… Cons: The only downside, rapid expansion, branches too close together, in… Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company… More
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