2296 Employee Reviews (View Most Recent)

Sort: Rating Date

1 person found this helpful  

I would rather jump in front of the 6 train then ever go back

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Personal Banker  in  New York, NY
Former Employee - Personal Banker in New York, NY

I worked at Chase full-time for more than 3 years

Pros

It was a job and a paycheck.

Cons

My managers were completely incompetent.
Absolutely no room for advancement. Their idea of advancement was to tell you they would move you and have you take on more responsibilities. Send you to go on a ridiculous amount of interviews, just to say you’re not ready. So unless you blow your managers good luck moving around.

They change the incentive plan every year lowing the value of products you sell and make it harder to reach the goals.
If you want to make money you better lose your ethics real quick. Be prepared to offer products to people who don't need them or want them. An example would be giving anyone with enough money in their personal account a business account even if they don't have a business.

I was invited to two focus groups to help make employees happier and see what works and what doesn't. I was told speak your mind because they want to hear the good, the bad, and the ugly. Was also told your management won’t hear about anything that is said or who said it. Prior to me going to the meeting my branch manager told me "If you don't have anything nice to say don't say anything at all". At this point in my time there, I didn't care anymore. I said what I thought and brought up all the things that were going on in my branch that bothered me. My manager knew what I said before I even got back to the branch. I put a target on my back.

I called HR to report my manager because of a comment she made to me that was really inappropriate and degrading. During this call I was asked all my information: standard id and name when I asked why the HR person said so they can contact the DM and let them know what was going on. As well as set up a meeting with me the DM and BM. I said no thank you and hung up. A few days later my manager brought up in the morning huddle that the DM was upset with her because someone on her team had called HR. Making that target on my back even bigger. She was definitely told without a doubt in my mind by the DM. Going forward from there I was treated completely different.

I was treated like garbage, was told that if I didn't make sales I wouldn't have a job. “We can get anyone off the street to do your job” – My Branch manager. Thanks for the confidence 
Let’s not forget the managers will always try and make you sign documents that they write up. Oh and if you don’t sign be ready for some repercussions. The purpose of this is so they can fire you for breaking some rule they make up and not allow you to file for unemployment.
If you going to work here good luck, my only recommendation would be never sign anything that management forces you to sign.

Advice to ManagementAdvice

Hire managers who aren't complete idiots. Just because they will jump when you say jump doesn't make them good managers.

Also forcing your employees to sign documents that they don't want to with fear of their jobs isn't right.

This was the worse job I have ever had, I have had a lot of jobs some I liked more than others. But honestly never a job that I was completely miserable going to every morning.

Doesn't Recommend
Negative Outlook
Disapproves of CEO

Other Reviews for Chase

  1.  

    Smoke and Mirrors

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Branch Manager  in  Denver, CO
    Current Employee - Branch Manager in Denver, CO

    I have been working at Chase full-time for more than 5 years

    Pros

    Job security, Bonus Potential, Time Off, Promotion Potential

    Cons

    Low Salary, Sales Pressure, More concerned about low quality workers than keeping top producers, Does not care about work life balance, 50+hrs per week mandatory for salaried employees like myself

    Advice to ManagementAdvice

    You constantly tell us how we should do what is right for the customer but when an employee is also a customer you could care less. Unfortunately I had to sue JPMorgan as a customer while still employed because of mismanagement. I used to bleed blue until 2 years ago and things have just been getting worse and worse. This national sales achiever ( one of the top sales people nation wide) is seeking employment else ware. Beware, They are now laying off people and eliminating positions because of the billions of dollars they had to pay the government for mismanagement of mortgages.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  2.  

    JPMorgan Chase

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Branch Manager  in  Seattle, WA
    Current Employee - Branch Manager in Seattle, WA

    I have been working at Chase full-time for more than 5 years

    Pros

    Multiple locations and areas to relocate

    Cons

    No loyalty to employees, just a number in large corperation.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
There are newer employer reviews for Chase.

Worked for Chase? Contribute to the Community!

Your response will be removed from the review – this cannot be undone.