Chase

  www.chase.com
  www.chase.com
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1 person found this helpful  

Substandard earning potential.

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Relationship Banker in Houston, TX
Current Employee - Relationship Banker in Houston, TX

I have been working at Chase full-time (more than 3 years)

Pros

Decent health insurance. Brand recognition. Good job if you don't need to support a family or have a low cost of living.

Cons

Poor pay structure. Large responsibilities for little pay. Micromanaged. It's difficult to find something positive to say about an employer when the board of directors has just given the CEO a 77% raise when the employees just took a pay cut! My Branch Manager (BM) had favorites and if you didn't kiss up enough you would work several Saturdays in a row not be allowed to go to lunch until very late in the afternoon. Made it a very hostile work environment. HR was non-responsive and when the District Manager came out to talk to a sampling of employees the BM retaliated! Just a horrible experience all around! The uniforms are very expensive and Chase does not offer any help with clothing expense for something you can only wear to work there, unless you're a teller.

Advice to ManagementAdvice

Acknowledge the personnel on the front lines with the customers. Support the employees more and don't tell employees they're getting a pay cut because the company settle law suits and then give management big raises. There's not enough vodka in the kool-aid to make that make any sense!

Doesn't Recommend
Neutral Outlook
Disapproves of CEO

2487 Other Employee Reviews for Chase (View Most Recent)

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  1.  

    Looks can be deceiving

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Lead Teller in Boca Raton, FL
    Current Employee - Lead Teller in Boca Raton, FL

    I have been working at Chase full-time (more than 3 years)

    Pros

    Large company, plenty of "growth" opportunity, and well known retail bank

    Cons

    You would think it had large opportunity for growth but sometimes you fail to see it. Worked there for a few years and felt like nothing I did was ever good enough, which could be do to my direct management team and not the company. Also, I feel that for the amount of work they require of each person their compensation does not equate.

    Doesn't Recommend
    No opinion of CEO
  2.  

    It was a very bad experience for me.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Licensed Personal Banker
    Former Employee - Licensed Personal Banker

    I worked at Chase full-time (more than an year)

    Pros

    They pay for your securities license. However, the manager has to recommend you.
    Possible to get promoted with right connections

    Cons

    Promotions are based on right connections then merit. There is no such thing as ‘lunch break;’ you are being called to serve customers in the middle of lunch. Legally they are supposed to pay over time, but managers adjust the schedule so no over time is paid. Management does not want to pay overtime but employees are expected to stay overtime to serve clients. Often managers lack management skills and have no idea how to motivate employees. They lack professionalism and emotional intelligence, which makes it very hard for employees to perform their jobs.Also, many managers often bully their employees but employees are too scared to complain.

    Low base salary and they keep on changing the commission structure and every year they find new ways to make it harder for Bankers to earn commission. There are so many issues; this list can go on.

    Advice to ManagementAdvice

    Managing people and sales are two different things. Therefore, people should be promoted to management based on their managerial skills and abilities rather than their sales numbers. There should be also a minimum education requirement for managers. Education does make a big difference. Also, the annual review should be 360. Every employee should have the opportunity to rate their managers.

    Doesn't Recommend
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